GEC Power

I would never use this company! We asked for a quote in October last year and we’re promised if we ordered it would be very speedy and installation would be in the Autumn. Promises made were not kept and this was the theme throughout. Initially told by the Wales area manager that we could proceed without a licence from the grid - this was not right and a senior person in HQ put him straight. There is too much to write here but my roof was badly damaged resulting in a bad leak. The whole experience was very upsetting and even now I have a battery sitting on my garage floor with the wires exposed and vulnerable to being damaged. To be perfectly honest I just wanted rid of the company. I feel the whole thing was done by inexperienced workmen and two of them were actually sacked after day one of the installation which eventually took place in late March this year. It took over a week to complete despite being told it was a days work. Very unprofessional company.

This was an excellent experience from start to finish. Harley, our salesman, was very knowledgable and able to answer all our varied questions. His understanding of our needs was what prompted us to go with GEC. Once signed up we were fortunate to have Megan as our contact person in the office. She was excellent, checking on progress and there to answer questions and solve issues. The installation team were friendly, efficient and happy to return when we had a couple of minor concerns. Definitely recommend GEC.

Would think long and hard before dealing with GEC Power.Had solar panels fitted that part seemed to go OK.Things went downhill thereafter. Their customer communications protocol was utterly appalling. They wouldn't reply to emails,they wouldn't reply to phone calls and when they did answer the phone you got continuously fobbed off with a host of excuses as to how they couldn't deal with the issue. I was looking for info on the solar power app. An all round dreadful experience.

Workshy chancers. Liars. What else can I say about this company? Answer: nothing good! For the love of GOD - go somewhere else for solar panels! They said 2-4 weeks - 3 MONTHS - DAYS of them just not bothering to turn up. Not bothering to ring to tell us they weren’t going to turn up….AVOID THIS COMPANY!!

I've just had an excellent experience with GEC Power for my home solar and battery installation. I chose them after analysing quotes from many other suppliers and my selection was based on the cost (obviously) but also on the specific equipment (Sunsynk) they offer and the technical knowledge of their team.Right from the initial site visit + consultation all the way through to actual installation and then some after install support, GEC Power was right on the ball with their professionalism, efficiency and promptness. They stuck to all their promised dates throught the process and my system was up and running within 2 months of initial contact.There was a fault detected in the inverter on day 2 but they immediately sent someone to diagnose.A replacement was ordered and re-fitted within 2 weeks. All is fine since then.Special mention to Megan, Taylor, Frankie and Dave W for their excellent support during this process.

Solar panels and battery installed.Cant fault the service. Very competitive price.After ordering the system, it was installed within 6 weeks.Took a day for installation to complete.Good communication throughout with the team, they have been helpful, efficient and friendly. Shout out to Megan and Dan for all their help from HQ.Installation team also professional and polite.System is working great.Would recommend. :)

I had 9 panels 3 batteries and inverter fitted.I speak as I find and Megan and her team were exceptional.Having looked into solar fir 2 years I thought I had everything sussed 6 companies 6 quotes 3 visits and Gec engineer came out had a look and took me through it he even made points I'd overlooked which were so obvious but glad he did.Scaffolders turned up Friday and installers came Monday 5/6/23 their work was quick efficient and very neat .The installers took me through the app I was done and dusted .Scaffolding went this morning and Megan who's looked after me kept me in the loop and considering I was a nerve customer I can only speak as I find and they were exceptional from scaffolders engineer and especially the installers and Megan thankyou.

Excellent installation, service and support. Very competent survey from Harley who explained all aspects of solar panel systems and great customer service from Megan. The installation was trouble free and has worked exactly as planned. Extremely professional and wouldn't hesitate to recommend.

I have recently had 12 Solar Panels, a 5.6KW inverter and 10Kw battery installed by GEC Power.In total I had quotes from 7 different companies. GEC Power’s quote wasn’t the cheapest nor the most expensive, though they did price match. What made the difference, and convinced me to use them, was the sales person. He was different to other companies’ representatives, in that he listened to my needs and advised me accordingly, rather than pushing another system.All of the promises made were kept and the installation went smoothly and according to plan. A minor hiccup was that one of the batteries hadn’t been delivered, the installers didn’t make it into a drama, they simply popped out and picked one up from the wholesaler.Once installation was complete, I got a good handover from the installers who went through the system and the app and the scaffolding was taken down later the same day.I would certainly recommend GEC Power and would definitely use them again.