Gainsborough House Hotel
432 Reviews
- Friday10 AM–6 PM
- Saturday9 AM–2 PM
- SundayClosed
- MondayClosed
- Tuesday10 AM–5 PM
- WednesdayClosed
- Thursday10 AM–4 PM
About the Business
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Contacts
Hours
- Friday10 AM–6 PM
- Saturday9 AM–2 PM
- SundayClosed
- MondayClosed
- Tuesday10 AM–5 PM
- WednesdayClosed
- Thursday10 AM–4 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible seating
- Kerbside pickup
- Dine-in
- Takeaway
- Coffee
- Free water refills
- Halal food
- Vegan options
- Vegetarian options
- Dessert
- Seating
- Toilets
- Family friendly
- Groups
- Accepts reservations
- Good for kids
- Kids' menu
- Late-night food
- Casual
- No-contact delivery
Recommended Reviews
Shasha Yu
11.03.2024
Gainsborough House Hotel
Overall it was a pleasant stay ! Check in was very fast and the receptionist was friendly and helpful with eatery recommendations! Room was clean and decent sized even with a nice view ! The only thing is that the kettle gets super hot and I burned my arm a little ! It’s a health and safety issue! Please replace the kettle ! Thank you .
Oliver Ware
04.03.2024
Gainsborough House Hotel
Gainsborough House Hotel were extremely accommodating last minute with our wedding guests. Danny and his team were incredibly helpful and supportive in giving us a quote for our guests. As well as providing us with competitive prices for all our guests, they created a range of rooms ranging from single occupancy to family rooms and triples. The rooms were clean and tidy but could have done with a little modernisation. The breakfast was of a good standard with a nice selection of hot food and plenty of cups of tea and coffee. The staff also looked after lost property after the event when one of our guests forgot something. Thank you for everything Gainsborough!
Mike Conlon
13.02.2024
Gainsborough House Hotel
This hotel has no restaurant for evening meals unless you are part of a coach tour with a package including food. Booking.Com has not been amended to correct the misleading message regarding the restaurant but after you book online the hotel deviously sends an email with an attachment informing the customer that the restaurant is closed until further notice. I drove for 2 hours only to be told that this 4 star hotel was not staffed to provide an evening meal which is outrageous!
Lucy Floyd
03.02.2024
Gainsborough House Hotel
What a fabulous day for my brothers wedding. Everything was great from the planning, communication, rooms, venue, food and service from all staff including Tim, Danny and Jeff.. and all the bar and restaurant staff, nothing too much trouble! The wedding was fantastic and the room looked amazing you did a great job. Thank you for everything.
Teighan Haywood
22.01.2024
Gainsborough House Hotel
The room standards are impeccable with fantastic facilities including, iron and hair dryer. The staff are friendly and welcoming from the front of house to the cleaning staff. However, the food quality was awful, very undercooked and not worth the money. The restaurant had a café feeling with no atmosphere or ambiance. The restaurant staff began to clear up and set up ready for breakfast around us whilst we ate which made us feel very uncomfortable. They were apologetic when we complained about the food however and offered us a free drink. I feel this would be an amazing hotel if the restaurant was worked on as this let the hotel standards slip from 5* to 3*
stravinskymusic
09.01.2024
Gainsborough House Hotel
Just a word of warning, I booked this hotel months ago as part of a much longer trip. It was supposed to be a 4 night stay, but the hotel cancelled the booking and all I got was an email saying it’s cancelled. No phone call, credit for a future visit or even an apology! So now frantically trying to find a replacement hotel to stay in Kidderminster. It’s the first and last time I will book this hotel if they treat customers like this.
Justine Richards
22.12.2023
Gainsborough House Hotel
My husband and myself stayed at the Gainsborough House Hotel for a few nights for our Wedding Anniversary,All staff were very helpful and friendly,Our room was lovely, very clean, large comfortable bed, lovely clean bedding and towels, nice fluffy bath towels (bath sheets).Shame the restaurant wasnt open, but we still had a very enjoyable stay, would highly recommend a stay here.
Raquelle H
19.12.2023
Gainsborough House Hotel
Stayed here on business and loved it. The room was clean, the bed was comfortable, the towels were delightfully fluffy. The staff were also super friendly and provided an excellent level of service!I'm the girl who got mistaken for a member of staff because I was wearing a black T-shirt near reception. The staff were very polite and quick in correcting the customer.
Will Wade
17.12.2023
Gainsborough House Hotel
Looks a little tired on the outside, but is actually very good inside. Nicely decorated, clean and tidy. Reception was friendly and helpful. The room was a reasonable size with plenty of space for clothes. Also handy were the ironing facilities and hair dryer along with facility for hot refreshmentsGood sized bath, but toilet space a bit cramped. Very clean and tidy with a large comfy bed. The breakfast was good value and very similar to other English hotels of this standard. One complaint, WiFi in the room was only accessible in the bathroom area and near the room door. Almost impossible to get a signal in any other part of the room. Even so, would still be happy to recommend this hotel for a short break.
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Bewdley Hill, Kidderminster DY11 6BS
Gainsborough House Hotel