True Landscaping

Bert and his team were fantastic. I needed my whole garden levelled and then paving laid out. My fences were outdated and broken in many places - we decided to get new fences and they installed them for a very good price. Once they finished the job they cleaned up and left the garden very tidy. I’m very pleased with the job and will definitely use them again when I need

For many reasons i do not recommend working with this company.The brief we gave was to level, terrace and resolve drainage for our sloped garden and to install paving on the middle tier. The middle tier was completed and they did both honour their quote and suggest tweaks to the job to resolve problems they encountered along the way. The paving is level and uses the materials provided. However, it's very obvious that they ran out of money and cut corners as the job went on.The quality of the finish was poor - leaving for example a 5 inch gap between the pavement and the gap that was sloppily filled with an ugly grey concrete. They painted the steps sloppily, taking them from neat right angles to jagged rounded edges and leaving raw concrete exposed. They agreed to but then didn't remove an old concrete path so the flowerbeds installed are only 5 inches deep before you hit concrete, making planting inpossible. Most importantly, having dug out 4ft the clay (non-porous) soil and laid a drainage system under the turfed area, they then covered said drainage system back with clay so that water cannot soak into the lawn. Even in summer we have a boggy garden and high risk of flooding to our home and garage. We've contacted them repeatedly about this and been given no solutions months later despite the 2 year warranty offered.Beyond this i would also comment on the professionalism of the team. They left our garden, flowerbeds, shed and garage littered with rotten food, empty packets, broken glass bottles, cigarette butts and sharp screws. They stole the grill they asked to borrow. They broke a garage window and didn't raise it, then claimed something fell by itself and denied responsibility - when asked to at least make it safe they simply propped an old sheet of mdf against it. They borrowed my late grandad's vintage spade, a family heirloom, without permission, and I later found it broken and hidden on the roof.If you do work with this company, get every minute detail of the job in writing as they will agree many things verbally and deny them later. We felt so assured on the drainage solution, workmanship and warranty but all have come to nothing and it will cost us thousands to resolve the issues we've been left with

Armand turned up to give me a quote and was a pleasure to do business with from the start. Throughout the whole process he was clear with pricing and work to be done. I would defiantly recommend to any friends and family that need work and for any more work i need doing. Thanks to the guys putting in a graft too they were all kind and considerate when working around my home.Thank you thank you.

When I first decided I wanted to re-do my garden I was sceptic as I found a lot of different prices for the same job and was afraid if I went for the lowest price I was going to lose out on quality however, after meeting Bert which was very polite and his team, they assured me of the job and the value I was getting for it and I am more than pleased to say I am delighted with the job they’ve done and the way they handled everything with such good quality of work and very professional team.

Great service, clear quote and bill, good communication, arrived

I can’t recommend Bert and his team at True Landscaping more! From the moment he gave us our free quote to when they finished the work quicker than expected we were delighted with the service! Bert was super helpful, communicative and made the whole process as smooth as possible. It was probably the easiest and nicest experience with any tradesperson we’ve had. We are absolutely delighted with the work that was carried out and it’s gone above our expectations!

True landscaping been absolutely amazing throughout this whole process. They respond immediately to my enquiry. Quality of work is outstanding, pricing is extremely reasonable and was a real pleasure to deal with. I wish there were more trustworthy companies like this in business. I will definitely be using there services again when necessary.