Sytner Harold Wood BMW

I recently had the pleasure of purchasing a used BMW hybrid car from Sytner Harold Wood.The entire team exhibited a high level of professionalism, and the atmosphere was friendly and customer-focused. I highly recommend Jon Dulieu (Sales Executive), who made sure I had everything I needed for my car, and Dan (Finance), who helped me explore financing options. I enthusiastically recommend the dealership, Sytner Harold Wood, to anyone in the market for a BMW. Thanks for making my car-buying experience truly exceptional!

That’s a very pleasant customer experience at Sytner Harold Wood and Darren Kwateng is the best Sales Executive I’ve ever met. Darren has constantly demonstrated his remarkable customer services and vehicle knowledge especially during the test drive. The Business Manager Scott Warman is also excellent for preparing prompt quotation, detailed documents as well as a nice offer for me : ) I’m very happy for my recent purchase with this brilliant Sytner team and will recommend anyone who’s considering to purchase a gorgeous Bimmer there.

Picked up my approved new 530D last week, with no trade-in. Jacob the sales manager was friendly and helpful but the whole process took nearly 2 hours, and this was without the need for any significant briefing on the car since I had previously owned a 530D. I arrived at the agreed time but had to wait for Jacob to be found, then the car wasn't ready and then Jacob noticed that a wheel centre was missing and had to find a replacement. Plus endless signatures on items of electronic paperwork, including one confirming that I didn't want the (poor value for money) insurance that they wanted me to buy. If the car had been ready and if they streamlined their paperwork the whole handover could have been done in half an hour. Why do they make things so difficult?

Absolutely wonderful. Couldn't ask for a more helpful , happy and dedicated person to deal with us buying a new mini than Fay . She is an asset to them . Thank you so much Fay for all you done for us

I bought a BMW X3 2019 plate and after 6 months 3 wheels have corrodedI am really disappointed with the service that I have been given, every time I call I have to explain the same situation over and over again to then be told that the person I have spoken to is not available and will call me back, and they rarely do!I purchased my BMW x3 in November 2022.I had the car recently serviced and when the car was returned to me I was advised that 3 of my alloy wheels have now become corroded from the BMW emblem in the middle of the wheel.After countless chasing back and forth I have managed to speak with a manager (claire) who has advised that they are not willing to cover it under warranty as six months has lapsed and they are not even willing to do it as a gesture of goodwill, even though it is less that a month out of warranty.What they have offered me is to undertake the refurbishment of the corroded wheels at a supposedly discounted rate - which is still expensive!I am totally disappointed with the service that I have been provided - purchasing an approved used car I can expect imperfections but 3 wheels to become corroded which is no fault of my own is unacceptable.What is even more unacceptable is the way the multitude of people I have had to speak to are either unwilling or unable to help me.BMW being a prestige dealer, I would expect this problem to be undertaken as a gesture of good will and not at my expense - I am really upset after spending a lot of money to buy this car to now have an ongoing problem that will only continue to become worse if not resolved , this is total unacceptable

I recently bought my i4 vehicle from BMW Harold Wood. I enjoyed working with Vijay Pattwal and Olivia; they were excellent to deal with. They made the buying process effortless, and I am genuinely grateful for their assistance. I would highly recommend Vijay and Olivia. Overall, I am delighted with my purchase and the level of service I received.

Purchasing a used car can often be a challenging task, but the Sytner group has made it a breeze. When I found the car I liked on their website, I decided to request a video and was fortunate enough to receive a prompt response from Dan Fitzgerald. He guided me through all the necessary details and explained the entire process, making it incredibly easy for me. From the moment I made the request to the moment I collected the car, he kept me well-informed and updated. Dan's professionalism provided me with a great sense of comfort throughout the experience. Thanks to him, buying a new car has been an absolute pleasure. I highly recommend anyone considering purchasing a car to choose the Sytner group. Thank you, Dan!

Amazing experience at Harold Wood Sytner! As a returning customer I am pleased to say that Harold Wood Sytner never fail.Staff are very welcoming and friendly, in particular Aaron and Tamika who provided exceptional customer service and make you feel like your part of the family at Harold Wood. Aaron and Tamika guided me step by step with the purchase of my brand new BMW 2 Series Gran Coupe. I would highly recommend this branch to my friends and family for a five star service! Happy Customer!Raz