Rayleigh HiFi Sound & Vision Chelmsford

>10 years since my original Sonos purchase but Rob remembered me immediately I walked into the shop. He talked me through the changes and improvements to the system and a visit to my house followed. Rob was clear about what upgrades were required and where I could contain costs and once agreed, quickly put my order in.The installation was smooth and efficient - both guys were tidy and respectful and took time to explain everything, particularly at the end when we went through every room and they simply demonstrated how to use the equipment.All communication was timely and clear and I am now thoroughly enjoying my new system.Many thanks to Rob and his team.

Thirty-one years ago (1991), I bought my first high quality hifi system from Rayleigh HiFi in Chelmsford. Since then, I have continually upgraded my hifi components with purchases from Rayleigh.Instead of 'sales tactics', Rayleigh staff have always been enthusiastic providers of information regarding their products. Sales pressure is totally absent, and customers are encouraged to make up their own minds based upon affordability and auditions of hifi components.Rayleigh HiFi provides only the highest quality audio equipment and after-sales customer care is first rate. Only yesterday (as I write) did I visit the Chelmsford show rooms to negotiate another purchase. At the age of 84, this may be my last - or it may be my 5th from last!

Great to deal with throughout the process. Excellent advice delivered with patience and understanding to an old technophobe like me. Installation was very professional and the guys were really polite and friendly. After sales service has been brilliant leaving us with a feeling we can phone them up and get help easily. Would definitely recommend them and will buy more from them myself in due course!

Professional and friendly service received. Product reasonably priced and installed with minimum of fuss. Advice given very helpful to get us going. All good thus far. 5 *s

From start to finish the team at Rayleigh Hi-Fi in Chelmsford were fantastic. They were patient and professional in answering our questions and working with other contractors on our project. The installation by Kellen and the team was smooth and efficient, the after service care has been great. Thanks again for all your help.

Really happy with the support from Lewis at Rayleigh hifi. They are a pleasure to deal with. My Q motion blind had disconnected from the control 4 system and he reconnected it with no fuss.

Rayleigh Hfi, straight from the start were so helpful and responsive. They always returned my emails within half an hour and any call I made my questions were answered instantly. They have now renovated our cinema which was installed in 2014. It was playing up and causing us anxiety, especially when wehad invited guests to join us for a film and the system failed to work efficiently. Bad sound and faultering picture.Rob and his team, Kellen and Michael were fantastic. We thank them all.I am praising Rob separately for the kindness he showed.

Great advice in store and met all of my requirements. A potential issue with the install due to the wall but worked around it and it looks brilliant. Guys were great and very professional.

A very Professional and Friendly service, Rob guided me through my best HiFi Options to my Satisfaction.