Ecclesall Dental Care

Always had excellent service throughout the years . When I had a problem it was dealt with there and then . Had a recent appointment, felt the dentist looked was very rand didn't understand my problem . Had x-ray before but found this painful why ?? Had to book an appointment felt this dentist didn't take time and would take more time on priv6 work

Always great service and care from the whole team. Very professional and puts my nerves at ease. Would 100% recommend.

Having been a patient of Stephen Collins for about 30 years I was extremely nervous, but having now been treated by Aleena I feel completely reassured.Unfortunately my husband was allocated to another dentist in the practice and hasn't been able to even get a checkup yet

Changed management as Stephen has retired. Of course I expect changes when this happens, however a few unwelcome changes are:The check up was rushed, I could not understand the dentist sometimes because he spoke so fast and with a mask, there is a lack of communication with the new dentists (they don't say if you need to brush more or less, or mention when you should come back for a check up).Overall, they do the job, but all of the positive aspects which made Collin and Ball a good dentist have left with Stephen l.

My goodness, how a place can change and NOT for the better. A 5 minute appointment costing nearly £26 - an absolute cash-cow for the new owners. I question the dentist’s competence and he was difficult to understand, and quite rough. It seems to me that it is a ‘get them in, quick look, and book an appointment with the hygienist’ is the default procedure at this place. This is the second time I’ve been (with the new owners) and I wasn’t impressed the first time, but I thought it was because they’d just taken over (again - in, rushed, £25, see hygienist, take money, bye). Gone are the fabulous days with Stephen who showed an interest and took his time. Will be looking for a new dentist asap. PLEASE IGNORE MY COMMENT BELOW FROM 4 YEARS AGO.Stephen is a real character and extremely professional at the same time. He explains procedures so clearly and completes them with absolute competence. A very caring place who offer necessary treatment (unlike the dental practice I left) and are not there to ‘rip you off’. I can actually say it is a pleasure to visit!! Thank you all.

Avoid at all costs. Used to be brilliant, but after Steve Collins retired, it's been taken over by total incomptents. Impossible to contact them, if you somehow manage to get an appointment they send you a letter telling you they've had to cancel it and you have to get in touch to make another (this has happened to me over and over again). Saw a dentist there who didn't give me a chance to actually explain what was wrong and why I'd come in - looked at my teeth in the most cursory way and didn't even see the problem, then without a word of warning suddenly started drilling at the back of my front teeth with an assistant spraying water in my mouth, I nearly choked. Terrible.

I am very disappointed by my first visit to what was Collins & Ball dental practice which has now changed hands. Within seconds of being there I was told I needed X-rays, which is obvs an acceptable request, which I agreed too. After a few minutes, the dentist proceeded to tell me I wasn’t going to like what I was going to be told but I needed 8 fillings!!!!! My teeth are by no means perfect, but I have been coming to the dentist every year, and up until now, not had many problems since I had a lot of teeth repaired around 10 years ago- I also had X-rays only a year ago with no issues. I did comment that I wouldn’t have been surprised if I needed a few but certainly not 8! I was also told, that I would be even more disappointed to know that the NHS do not do white fillings, which I have, and that I would have to pay if I wanted white fillings and that service would then be a private fee. It all felt very much like a hard sell, totally impersonal and the whole thing was done and dusted in minutes! I think I had my mouth open for a few minutes while she shaved a cracked tooth down. I then went to the receptionist, and was given a list of all the costs for the work that needed doing and asked to sign the document, which I didn’t. I will be seeking a second opinion on this and also moving my children from the practice.

Avoid if you’re expecting the wonderful care you received from Collins & Ball, my first visit was an awful experience by a dentist called Raad, it felt forceful and rushed , I unfortunately gave them a second chance 6 months later with a different dentist, however I was kept waiting for over 20 mins and then when I went in to my surprise the check up took 5 mins and then I was asked to make another appointment for a polish and clean with THEIR dental hygienist , this meant I was paying more money because it bounced me up to Band 3, if that appointment had been with Collins or Ball it would have been done that day so I would agree with review that it is now run as a business.

Greeted by patient, knowledgeable and helpful reception staff. 'Ris' & 'Nicola' (Dentist & Nurse /Assistant) dealt with a pretty complicated task, with efficacy & good humour. Ris's skill in repairing the tooth is exceptional. I am grateful & very pleased to be a patient here. I don't often need Dental interventions, but am aware of the enormous difficulties people are having in being able to access Dentists. Great service. Thank you!