Enterprise Car & Van Hire - Nottingham West

Had the displeasure of having to use Enterprise.One member of staff Jack Galloway,was very rude and extremely argumentative , he was late picking us up, no communication apart from a missed call 5 mins before pick up time arranged,and no follow up email.Was blamed for cancelling the previous appointment with them, made to feel we were at fault.Never again.

Rented from enterprise over 10 years and every-time I return I realise why I return, the staff at the new branch on Nottingham road Toton are fantastic, picked a lovely new Ford focus up Friday night, flawless pick up , fast and efficient, took to the car by a girl called Chelsea, was welcoming, polite , fantastic customer service, all the staff in store were interested in my plans for the weekend and I mean genuinely interested not just making chit chat. The car itself was spot on, returned the car first thing Monday morning, again served by Chelsea and again perfect service, im so pleased to have this branch so close to my house and look forward to renting again soon, this team is an absolute credit to the enterprise company, well done guys and gals ⭐️ ⭐️⭐️⭐️⭐️

Excellent service. Free pickup and drop off and very pleasant and helpful staff.

The staff are so friendly and welcoming. Great service, especially from Jack. It will definitely be a location of preference for future car hire! Thank you!

I’ve rented a car twice from these guys and they are very inviting and Awsome people. Jake is a very informative person and kind and helpful 10/10

I've used this branch of Enterprise a few times now, and have always had a great experience. Staff are really friendly and efficient - you never have to wait very long. Special mention to Jack, who made us feel very welcome on our recent visit.

Rented a large van from here. Excellent professional and friendly service from start to finish. Very easy to deal with, well worth 5 stars.

Helpful approachable staff. Got picked up from my house to go and collect the car, which saved me a lot of time. The only thing I would improve is sending us customers the paperwork to read before collection, felt a little rushed at the time!

Booked a van paid for it to be told by one of the colleagues named jenna, I won’t be having a van. it absolutely awful system which accepts double bookings. Colleague Jenna’s attitude and level of customer service was disgusting the branch manager should provide sufficient training sounds like she may have been on bender the night before. Furthermore to offer no compensation enterprise has degraded its standards over the year. Have used them in the past.