University Health Service

Switched to this GP for my undergrad and it was leagues above the practice I was with back in my home town.Booking an appoint is a breeze as the phone lines are always available. I've never had to wait more than 3 weeks for an appointment and on average it's within two weeks.Could not recommend this practice enough!

Fantastic kind and efficient service from Uni Health Service as always today. Called first thing as worried about my daughter and seen and treated by lovely nurse Helen very swiftly. Many thanks to all.

Absolute kings and queens. I’ve been registered here for around 3 years and they’ve always helped and done their best. Non-urgent appointments can sometimes take a while but with the severe underfunding the NHS gets I can’t blame them. Best GP surgery I’ve been to.

A terrible experience! During my first diagnosis and treatment, I only received perfunctory words and did not receive medication or other forms of treatment. For the second phone consultation, I waited in my room for an afternoon. I was informed that I had been contacted twice without receiving any news. I don't know why this happened, but I have to say that I am very disappointed

I am a parent and have held back from posting this review as the GP’s are wonderful and helpful. Sadly the same can’t be said for some of the receptionist who are unhelpful and condesning and rude and don’t seem to think out of the box. Appreciate protocols are necessary but common sense is also necessary when a need arises. Perhaps as these students are youngsters they feel they can be spoken to as they wish. On a number of occasions a telephone appointment has been confirmed as a face to face and resulted in a wasted visit as it wasn’t made clear that it was T/c .On a recent occasion the “Tenor “ wasn’t working and the patient has sat waiting only to find the GP had gone as she didn’t hear her being called.After waiting to rebooked on arrival the appointment was a telephone call and it was pouring with rain and the patient had to stand out in the rain to take the telephkne call as apparently there wasn’t anywhere on this 1 floor clinic to take a call.A shame as the general feedback of the GP is very good.Maybe send a survey to wider patient registered to assess the true patient experienced. Judging by the overall review score on Google others share similar views.Thank you

Came here twice for COVID Vaccinations. Well managed and quick service if you have appointments. Friendly staff were present to guide us.

Thank you very much to all those organizing and administering the covid vaccinations with such care and consideration, and for going the extra mile! We really appreciated it: fantastic!

A wonderful surgery that has always gone the extra mile for my family. All the staff have always been polite, friendly and kind from the reception staff, back room staff to the doctors and nurses. I have never had a problem getting appointments in an appropriate time, I have always been happy with advice, treatments and referrals. I would highly recommend the surgery!

My appointment is at 9. I arrived at 9:10, can not check in. I stand there arguing with receptions for 5 mins and at the last minute she told me it was a 15 mins slot. Would it be possible that if you checked me in and I could talk to my doctor for 5 mins? There person before me just checked in smoothly without using the machine, only because she’s not Asian. I don’t understand why a healthy service in university could be so racist and disappointing.

I have been with this GP for the past year and a half and honestly I am unsure why I am still with them.I have never had the misfortune of having to write a negative review, but sadly I feel it is important for consumers to get the most accurate information regarding the experiences of prior customers.This has got to be the absolute worst client-centred" experience I have ever seen. Reception staff have appalling manners and no respect for patients. They also hang up on you rather abruptly.I have had multiple phone call consultations with my GP