Ashbourne - Letting & Estate Agents Southsea

Definitely the agency to avoid. They have major issues with management as they always seem to make mistake with paper works and document which almost ended up making us pay more rent than advertised. They are also very slow with response on fixing accomodation issues and will try to avoid solving unless you keeping chasing them endlessly otherwise they just forget about it.Definitely leave this for last option as it's bound to give you a headache during your tenancy period.

The customer service was excellent and the team went out their way to ensure we secured the property which was what we had been looking for for a while as the market is so competitive for rentals Dali Tanya and the rest of the team behind the scenes are a credit

Seem poorly managed. Didn't know anything about the property which meant there were issues during the tenancy.Tried to increase the price of a renewal and then when I refused, they put on the market for the original price.Check out process was a disaster, I could have got more info on where they spent my deposit money by shaking a magic 8 ball.

Really happy with the service Ashbourne have provided. I was impressed with the professionalism and knowledge of Rashed who helped me with any queries I had and made this experience as less stress free as possible. Highly recommend!

This is the best service I have ever had. The staff are the best very understanding, helpful, amazing and 100% recommend. Tanya is the best person I've have help me in a very long time. Very helpful indeed. Julia also with all the paperwork that I required. Overall the best letting agents.

Thank you Rashid for the viewing. You were very punctual however maybe keeping me updated rather than asking for an update would have been better. Regardless everyone at Ashbourne was friendly and professional and quick in response. Well done! X

I entered and was looking for a house to rent for next year. I was asked by Rashed about my budget and specifications for the house and was immediately shown houses. I chose the ones that interested me and booked viewings. The viewings were booked on the spot and it was such a quick process, I think it took 10 minutes in total. Rashed got back to me in case I was interested in one of the houses, and made sure to answer absolutely any question I had in mind, which was quite professional, and something I do not experience often when interacting with agents.

The buying process was very smooth. Quick responses and professional approach to the process. During the managing, some questions I had weren't responded to quickly or I had to remind myself, but that is not a worry to me.

Just like to say that I’m 9 months in renting through Ashbournes. Rashid was really accommodating with the viewing and nothing was too much trouble with my circumstances trying to find somewhere urgently.The rental process was really easy though their automated check system from start to finish.The property management side, Paige is really helpful and they have a ticket portal help desk where you can submit a ticket if something needs sorting out, in an emergency/urgent they are on the end of the phone within a few rings. I am put at ease with this company and I feel like I’m being treated fairly and professionally by Paige.I hope to continue my happy tenancy with Ashbournes and their team -Thank you :)

Ashbourne have been both personable and exceedingly helpful; Lyndsay being an absolute gem with communication and guiding us through the stressful referencing section! Dally was also so great when it came to some maintenance issues with the flat, and he made the whole thing a lot more seamless when it came to moving into our new home. Would definitely recommend their services - quick and easy organisation of property viewing, and a swell team that allowed for an enjoyable experience :)