Anytime Fitness

Been a member a long time but in the last 6 months the gym is on a serious decline. Machines are filthy not cleaned properly. One of the bikes has not worked for over 2 weeks and they do not even put a sticker saying out of order. The other other 2 bikes make a clanky noise when u peddle. Vending machine always only a quarter full. Good staff have left and replaced with others with no interpersonal skills. Sad really as this will close down if something is not done soon. Hate leaving negative reviews but the staff need to do better!New Update JuneManagement replaced a couple of time since my last review. New management like to run the gym like a military camp. Maybe they they have too many customers and customer service no longer matters. So both my son and I are members. Recently we went together and my son used his fob. Got an email saying we operate a 3 strike policy and your now on the first strike. Amazing I will make sure to salute the management next time. Also some senseless changes to moving the gym equipment around.

• Absolutely horrified to find a drunk and homeless people meandering around the gym with wine bottles and sleeping on the premises. I was told by the General manager Ian Tyler That the club was closely monitored by CCTV 24 hours a day. This is clearly not the case, As a female using the gym, I felt completely unsafe as there was no members of staff in attendance at this time. Reassured by Ian Tyler that this gym was a safe environment as it was monitored 24 hours a day by Cctv is clear Lie.I also found the cleanliness of the club to be absolutely disgusting.General manager, Ian Tyler to be unprofessional as when I signed up to Anytime fitness he was wearing virgin, active clothing, a clear competitor of Anytime fitness, which I would say is a complete conflict of interest.A working professional female who does shifts at the hospital, who can unfortunately not always Attend the gym during staffed hours I feel completely let down with the health and safety aspect of the gym, and the promises of safety that they promised me.

Love this gym! Not too busy, friendly and chatty staff and very welcoming! Definitely recommend if you’re living in the Sutton area!

No hot water weeks ago.. when they tell you the beginning best if you do a year membership i understand now why.. i can't change gym now because they don't pay you back, but they don't fix the hot water ..

UPDATE: After 2 management changes, the new manager seems to have been able to fix the smell of the gym itself… however the issue now is that they don’t enforce their own policy of removing the MEMBERS who smell. At certain times, there are multiple people who smell AWFUL and because the gym is so small, it impacts the entire area. I would highly recommend that if any other gym is available to you, just go there instead.Stinks. Sweaty. Mouldy. Dirty. Crowded. Locked into a 12 month contract. If this is what you want from a gym, this is the place for you. However if you’re a reasonable human, choose anywhere else. I’d highly recommend GYM [SUTTON] instead.I have spoken to management about these issues multiple times over the last 2 months, and they still haven’t addressed the issue.

Had a great experience here, the staff were friendly and welcoming, the equipment was great, they had everything I needed. The bathroom facilities were great with a private bathroom for each user which was a nice touch.

I've been a member for the past one year. Tried to get some personal training to be more regular and have a better workout schedule. The trainer cancelled the session which was booked as per his convenience. No big deal.. booked another one on my day off and guess what! Cancelled again for weird reasons. By this time I had had enough and asked for a refund. It came in installments and after multiple reminders. Apparently the trainers are not gym employees and hence there is no accountability.The gym otherwise is fine, clean and everything. But this experience put me off of personal training ever again.

Wonderful gym, very clean, kind staff, and very quality up to date equipment. I tagged along for a day on vacation with my family member and thoroughly enjoyed the visit - many thanks!