BOSS Store

Outstanding customer service today at this store. Bought my wedding suit here, and they arrange any alterations you require. Andrew went above and beyond in my opinion. Would and will highly recommend!

Nice store . Great stock. Felt like the salesman was looking down his nose at me. Sorry. Customer is King. Didn’t feel very nice. Went across the street to flannels and spent money there

Excellent service from Courtney today, shopping for a suit for my other half. He usually hates shopping because of over-pushy staff, and she was excellent in helping him pick a suit and not pressuring about it. Great service! Suit is also great as expected.

Great well made German products. Friendly staff, clean shop and well lit. Easy to look around also.

Totally professional service from start to finish. Emailed to get a personal shopper and it didn’t disappoint. Yaz is the most awesome consultant who clearly knows what she is doing, thank you for helping me get London ready!

Great store and products. Only thing letting it down was that you get looks from the staff as if you walked into the wrong place or as if you can't afford the clothing. Otherwise a great place.

Items were set aside following a phone call. Staff were very prompt with their friendly service and coffee was offered immediately. Clothing was tried on and fitted perfectly. Wouldn't hesitate to recommend this outlet

Came to the store dressed casual and was ignored. Not helpful at all as they thought i can't afford their products.Went to flannels and spent £700.Customer service through the phone is as bad as shop assistants attitude.Ordered online what I wanted.Do Not recommend this store at all

Visited store and was greeted straight away offered great assistance by two members of staff. The young lady who was on her first day was so friendly as was her colleague that she was shadowing. Great service would highly recommend. Thank you.

Visited this store today as I usually buy hogo boss for the fit and quality of the material. As soon as I walked in the store, the shop assistants stared at me as if I had walked in the wrong building. I own 3 successful businesses in Nottingham and have more than enough money to purchase designer clothing. I was dressed casually due to taking the afternoon off work (I was still wearing an expensive leather jacket and jeans by the way) but obviously being a b.l.a.c.k male in 2017 I must not be worthy of any decent customer service. I asked the tall male assistant where I could find the packs of plain under t-shirts but after observing his attitude I decided to leave the store immediately... How a shop assistant on minimum wage can blatantly judge successful business owners with money to spend is beyond me. We don't all live in suits you know - Never going in this store again. If I owned this Hugo Boss retail store I would send them all on a basic customer service course... I have never written a review like this before but these guys made me feel annoyed all afternoon.