Nuffield Health Shipley Fitness & Wellbeing Gym

The gym used to be to a reasonable standard of quality and service however, over the last few months it’s really gone downhill. The staff aren’t very helpful, considering the price of the membership it is really not worth joining. Most of the equipment is always out of order, they seem to love to put offers on to entice new members in yet the standard offered to existing members is below satisfactory. Not many spaces in classes such as yoga, if there is it’s the same people being able to book on.

A disappointment. Outdated & poorly maintained equipment.Constantly making cutbacks to facilities, despite cramming bodies through the door.Was a member there for 5years and it only got worse, whilst membership fees increased in line with inflation, yet cutbacks constantly, most notable the spar pools.Could go on, but leave some whinge room for others who need to share grievance.

Expensive for what you get. Half the time the hot tubs are closed and the gym equipment is very basic. Shower facilities are good

Felt i needed to let you know of my experience with yourselves today. I brought my 3 year old granddaughter for her first swimming (trial) today and I was far from impressed. There was no warmth shown from the instructor at all and after 15 mins my granddaughter started crying wanting her grandma and wanting to get out. Needless to say she doesn’t want to come back such a shame because she was so eager to start her journey learning to swim. Very disappointed !!! It was the Shipley centre that we visited

I have been a member since it opened as Greens. Other comments are very negative and don't seem to appreciate the cost of living crisis hitting us all, including gyms. It is a shame the spa facilities have dropped recently but there is still a lovely pool, sauna and steam room. Changing rooms are big and bright, and lockers secure. The revived food and drink offer has been a welcome positive and I have never met any of these 'rude' staff others have mentioned?? Good value for the money my wife and I pay.... way less than other gyms that aren't that much better!!

Seems to have a constant list of issues at Shipley. Set off today on a ten mile trek for a sauna. Got to the gym and it was out of order. What happened to texting members if there were issues? Last week they had no hot water. Few weeks ago the steam room was out of action. Time to move to a different gym.

Absolute shocking treatment towards costumers, lack of professionalism, and beyond a joke when it comes to problem solving. Now after finally leaving this place can say that the price is just ridiculous seen as they barley got any equipment to begin with. Also unattended children running around I’m changing rooms is not a good look. Wouldn’t recommend even to an enemy. Somebody with a very big media following I cannot wait to share this everybody.

I’ve been a member at Nuffield Health centre for almost 5yrs, during this time I have never experienced poor customer service until today! I was waiting around the reception area to speak with a member of staff regarding my membership, there was 3 staff members stood behind the desk talking to each other all 3 observed me stood around the reception area however, neither one wanted to speak with me nor acknowledge my presence. After waiting around for 10-15mins I walked off because of the poor customer service, it’s a pity that a good decent gym like that employ people with poor interpersonal skills. You can be assured that I will be cancelling my membership after today’s incident.

This place has really gone downhill over the years.Half of the equipment is out of order, the spa pools have been closed, the facilities are in real need of renovation.You were previously able to get a towel when you visit but they’re still quoting covid as a reason for not providing them.Much better gyms out there. The main selling point was the spa allowing you to relax after workout but that’s now gone. Plenty of other areas to save cost - lights on all day, lots of staff dotted around or sat behind reception - but instead a core service has been cut.

Absolutely unsafe place .. the members use double lockers and take the keys home with them.. they could be hiding illegal stuff in there iv seen it myself and have messaged Nuffield about it but they don’t care .. the mens lockers are used overnight and I have seen this with my own eyes .. I have even seen never boasting about it.. stay well away if you wana stay safe as it only takes only crackpot to to crazy .. god knows what they are stashing in the lockers..You have been warned!!!!