Langshott Manor - part of The Alexander Hotel Collection

We had an afternoon tea , and the staff was very friendly and attentive. The actual presentation of the afternoon tea was lovely. Food was exquisite . Highly recommend this place.

False advertising for afternoon tea private room hire! Website advertised at £40 per person for private room hire when emailed enquiry I was quoted £59!!!! Rude member of staff. Do not recommend! Avoid if you don't want to be scammed!!!!!!!

We booked our afternoon tea for 2pm, we arrived on time and we’re greeted warmly and seated immediately being told someone would bring our champagne shortly. This is then where the service went downhill drastically.We waited 30 mins until someone came over to ask us if we wanted tea or coffee, no champagne still. Hot drinks arrived, no food or champagne still. Champagne arrived finally 45 mins and were told food would be coming shortly.Well to cut a long story short, we waited 2 hours until our food arrived!!! people who had sat down after us had been served 45 mins before us, the table next to us had arrived at 2pm and were also forgotten! When we asked we were told they were short staffed, no apologies or explanation, we were just left to wait….service was bad.At 3.30 a new member of staff arrived at our tables asking for our name to check his list, he couldn’t find it until we said we were a 2pm booking, he looked shocked but didn’t say anything!He eventually bought our food 30 mins later with no apologies for delay, no explanation on food, just plonked it on table and left!!!!!We understand staffing issues in kitchen can cause delays but the unapologetic and disorganised service was inexcusable. Front of house is so important when things go wrong behind the scenes.Beautiful place and food was good [when it did arrive]but would not return. Really disappointed.

The setting was lovely the service excellent the afternoon tea was delicious . Sandwiches, savoury and many different cakes were fresh and delicious and many cups of tea and hot chocolate for my granddaughter . Thank you for lovely afternoon.Mrs G Chivers

Absolutely beautiful, visited for a 50th wedding anniversary tea party. The staff were very accomadating with my allergy. Cakes are lovely, especially the Scones with clotted cream. Afternoon tea is normally around £40, and I would visit again.

We got married there on 12th August. 2023 and my husband and I are so happy we picked this as our venue. Did everything go 100% perfectly? No, but I was told by some friends not to expect that on my wedding day and there were only very minor things that happened that did not affect the day in any way at all! We had exclusive use of the venue and all the rooms and everyone has said how beautiful the location was and how lovely the staff were and it really was the best day I could have asked for. We had 49 guests and it was the perfect size. I totally recommend it as a wedding venue! I was told over and over how it was like a fairytale and the setting really really was! If you are unsure, go and visit. I think you'll fall in love with it just like we did!nThank you to everyone who made the day what it was <3

The staff are great and a credit to the hotel as is the calm ambience of the hotel. It is like going back in time and staying at someone’s home. The afternoon tea was lovely but the hotel seems.. tired. The gardens have such potential but are so obviously unloved, without a proper gardener to tend it, which would truly level the place up. The main decor isn’t vintage and inkeeping, it’s cheap and modern, although it is ‘freshened up’ I guess. The place oozes potential - e.g. for a kitchen garden, classes, garden events and it just seems.. to cover the very basics required of a supposedly luxury (that’s so lost these days) old hotel living off a reputation of times gone by and chain-hotel marketing with no one to really make it unique. It would suit a pool and being boutique. It has the potential as an oasis of calm for retreats.. it’s lack luster and sad.

Fantastic food, wonderful service and lovely venue set in a very picturesque location, makes a visit to Langshott Manor a very pleasant and memorable dining experience. ⭐️⭐️⭐️⭐️⭐️'s all the way.

Went for Sunday lunch, food was good and lots of it. Staff were attentive but nearly all the girls had holes in their tights and a couple had dirty clothes. Our reservation was down for afternoon tea even though we asked for lunch when booking. Staff seemed a bit disjointed and not sure what they were doing.

We held our mothers wake at this place last month. We wanted it to be special so decided to go for Celebration Life package and paid for the top up price at £48.50 per head. When the buffet was laid out, it could barely feed 20 people let alone the 30 people we had paid for. The food ran out before people had even had a chance to serve themselves. When I complained to the manager, he said, this is what we offer for 30 people! I was shocked and upset. It was not what I was expecting from a hotel of this standard.I strongly recommend you do not use this hotel for this purpose. The location and setting was beautiful but the service from the management was totally disappointing.