The Coffee House Bootle
101 Reviews
$$$$
- Friday8 AM–5:30 PM
- Saturday8 AM–5:30 PM
- Sunday9 AM–4 PM
- MondayClosed
- TuesdayClosed
- Wednesday8 AM–5:30 PM
- Thursday8 AM–5:30 PM
About the Business
The Coffee House |
Contacts
Call Us
+441612505848
Unit A 155 Parkside Strand Shopping Centre, Bootle L20 4XX
Hours
- Friday8 AM–5:30 PM
- Saturday8 AM–5:30 PM
- Sunday9 AM–4 PM
- MondayClosed
- TuesdayClosed
- Wednesday8 AM–5:30 PM
- Thursday8 AM–5:30 PM
Features
- NFC mobile payments
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible seating
- Wi-Fi
- Dine-in
- Takeaway
- Coffee
- Vegetarian options
- Breakfast
- Dessert
- Seating
- Toilets
- Cosy
- Family friendly
- Groups
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Brunch
- Small plates
- Prepared foods
Recommended Reviews
Rose Hardy
07.03.2024
The Coffee House Bootle
Had a wonderful time at the coffee house, excellent and friendly staff, will definitely be coming back soon !!!!
Mike Machinist
04.03.2024
The Coffee House Bootle
Where do I start……..The staff need in-depth customer service training, this is the second time I’ve been here, the first time I had the woman with the short hair say “urgh you not a vegan are you” because I asked for a milk alternative. The second time was this morning with my little lad & his mum, the two younger staff (Young lad & female) are a farce. As they where doing my drink I could see & hear them laughing because I wanted something other than Milk, the young woman then looked at my sons mum and started sniggering, I’m guessing this was because she was brightly dressed. They only stopped because they realised I was watching. And then to top it off they started ridiculing people who where walking past the shop, commenting on what they were wearing.
Dew Meh
21.02.2024
The Coffee House Bootle
Me and auntie often go to this coffee shop, however it's been now 5months since we didn't go because we had a terrible experience with this lady that works here with short black hair and she is middle aged. She needs to be fired, first when we entered the coffee shop she started looking at us and without hallo or anything the lady straight shouted and told me, you got a bag with a sandwich you can't eat this here you need to buy it from this coffee shop. I told her my aunty has her gluten free sandwich in here so she will have this and obviously I will get a sandwich from here as soon as we sat down in front of everyone she started shouting at us and saying you need to sit outside not here. She literally kicked us out in front of others and said to take the coffee that she prepared for us with us and drink it outside!?! For this reason, because of her I have not gone to this coffee shop for 5 months even though I go to strand every other day as I live so close to it, so the other day I had to go to this coffee shop again thinking she would be fired but no she was still standing there preforming her outstanding 1star customer service shouting at each and every customer like its a prison, as soon as I saw her, I came out back from the coffee shop and went straight to another coffee shop which is further down. Please fire this lady!
Pat Mui
20.02.2024
The Coffee House Bootle
The customer service is very poor specially the black short hair middle age,she schouted at me when I was going to the toilet that I could not use, I am disabled woman walking very slowly as I saw the sign very late, she could have come to me and tell me don't use the toilet. She didn't had to scream over the whole coffeeshop saying not to use the toilet, as diabled woman I got very embarrassed. I didn't say anything and walked back to my seat. She also kicked us out 20min early from the coffeeshop. She is mentally not stable and its not my first time in this coffeeshop I have witnessed with other customers, she has been very rude.
Marilyn Hemmings
19.02.2024
The Coffee House Bootle
Must say love the place and the staff friendly and helpful best cup if tea in bootle real leaf tea in a proper teapot and cup my husband says best coffee ever praise indeed coming from him keep up the good work guys and ladies
Sipa Sipa
23.12.2023
The Coffee House Bootle
Great selection of cakes & coffees, lots of comfy seats & has a w.c within the store definitely the best coffee shop within the strand with really friendly staff.
Arco mh
23.12.2023
The Coffee House Bootle
One star is too much for this place we went there to eat as we been going there for more then 5 weeks none said nothing today they came and said to leave can’t eat there you need to buy something first that Lady with short back and side is really racist she needs leave from there and get a life. Please next time be more respectful or learn how to speak to people. We asked nicely can we speak to the manager and the girl on the phone replied no you can’t speak to the manger. We asked why she said we just can’t I think this is disgusting you should be aloud to speak to the manger about an issue that is what they are there for. Personally there needs to be a change of staffing.
C K
20.12.2023
The Coffee House Bootle
Lots of tasty vegan food options (no cakes though, unfortunately!) which was a nice surprise. Great staff, very friendly and efficient. Really good and hot coffee selection!
Natalie O'Hara
19.12.2023
The Coffee House Bootle
Went today for the first time and won’t be going back in a hurry. Member of staff on the till was sullen, too busy chatting to her mate to be friendly then overcharged me - I didn’t notice until the lady making the drinks (the one staff member who actually spoke to me) thought she’d made me the wrong drink but it turned out I’d just been charged for a different one that was more expensive. She got the till staff to refund me the difference and I had to correct her when she tried to refund me too little - not sure if this is a scam or she just can’t add up. Coffee was fine but nothing special for the priceBad points- quite expensive, sulky staff, overcharged.Good points- plenty of seating, comfortable, one member of staff friendly and on the ball.
Sharon Reynolds
18.12.2023
The Coffee House Bootle
Had a toasted vegan sandwich in here yesterday . It wad lovely. Lovely friendly staff too
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Unit A 155 Parkside Strand Shopping Centre, Bootle L20 4XX
The Coffee House Bootle