Leisure Lakes Bikes Nottingham

I booked a platinum service as I had concerns about my headset being cracked, the guy at the workshop rang me and explained that my bike didn’t need a platinum service and offered a silver package instead but would still check my headset for me anyway! Saved me money, did an amazing job, the bike has never looked cleaner customer service is brilliant for the most part just one guy who looked like he’d rather be doing anything else.

One of the staff was a massive help yesterday when I was in a bit stuck with fitting a new tyre and inner tube! Great service

Very helpful people, scary prices now, my StumpJumper cost a grand back in 2000 that's the starting price for a tricycle now. 12 grand for a full electric mountain thing, think I will be back for a modestly priced treader at some point Stumpy has done 24 years now and is ready for retirement....like me.

I needed a Shimano bottom bracket at short notice for my wife's winter road bike, so rather than mess about tracing and getting one online between Xmas and new year with post delayed by strikes I rang LL with the part number. The phone was answered instantly, stock confirmed and put aside. Less than one hour later I walked into the shop and picked it up (at a competitive price). It's now on the bike and working fine. Thanks to Tom and LL.PS I've just realized I've been using LL for a couple of decades for bikes, components and clothing and always been satisfied.

Made a long trip to the shop from Leicester as I was looking forward to buying some new clothing and looking to see what else they had on offer before xmas, I walked out £250 lighter and was pleased with the things I had bought, I was not pleased with the customer service though at all, No one said hello or offered me any assistance. There was four staff in the store and only two customers. Struggled to open the door with my hands full as didn’t even get a bag or box to put my items in. There is a great selection of all things to do with cycling in store but I will not be returning again. Spoken to a couple of guys on the trail at hemlock who had a similar experience. Focus on the customers guys. Maybe if I had been looking at a five grand rig I would of had a much better experience but that is besides the point of course.

Kudos to the guys at the store who went above and beyond by waiting for me to collect my new bike after the shop had shut, due to a nightmare of journey !! Thanks for the deal and getting it ready at such short notice. Highly recommended and I look forward to dealing with you again A+++++++++++++++++++++++++

All the staff are really helpful, and always give great advice. I have an electric Brompton and if I ever have any issues they are always there to sort things out. Special thanks today to Michael for sorting out the gears.Brilliant service and staff, I thoroughly recommend Leisure Lakes.

I Ordered a new bike online for delivery , on opening the box and building the bike I realised the wrong size bike had been sent ,I rang the store and spoke to Tony who was really helpful in sorting out the correct size bike for me , even after the initial problem I was still really happy with the level of customer service I received, he even gave me some compensation (new pedals).I wouldn't be put off buying another bike from here,thanks guys!

Excellent bike shop, almost certainly the best in the region. Very good price performance and very speedy, excellent service attitude. Special thanks to Simon...