Little Dessert Shop

Popular small dessert restaurant. Staff seemed overworked. Desserts looked delicious but we ended up leaving before getting a seat because we saw the person behind the counter wiping their face around their mouth and nose with their fingers and then using same fingers to push ice cream off the scoop.Shame as we were really looking forward to a tasty treat after reading the reviews.

Nice shop, well decorated, very good looking and well presented menu and to be fair the product is decent and presented well. My main issue with this place is the service or the lack of it! They seem to have kids running the show and the attention to detail is not there at all when it comes to service. We ordered some cookie dough and teas last night so it wasn't a big or complicated order. The cookie dough took ages to come and when it came no cutlery was given to us. After a couple of reminders we ended up going to the counter and grabbing the cutlery ourselves. The teas were not brought to the table at the same time and we honestly had to wait another 20 mins and after several reminders to the waiter to get them. I am honestly baffled as to how a cookie dough which takes longer to make came much more earlier than the tea which is basically a bag of tea in hot water! Surely it makes sense to bring the whole order at once especially if the drinks are that easy to make. The shop and menu try and give the impression that you are premium but the service is an absolute shambles!. Sort your service out and train your staff properly as it felt like a circus show yesterday

The staff are friendly and service was quick. My friend and I shared the popular date night in Paris dessert. It looks great but it wasn’t amazing. I would come again and try something else

Great place to have the best desserts after the main meal here in Balham High Street.

Dessert haven! This place is almost perfect. Initially we started at Afters dessert place but changed our minds to here and so glad we did.- very well decorated, sophisticated and bright, feels like 5 star place. Very instagrammable - decor and food!- seemed to have only one female server on the floor even though it was busy, she greeted us quickly as soon as we got in, great customer skills. Also super helpful with all our questions.- menu option is insanely huge, took us a long time to decide but the staff didn't rush us. Plates come out very well designed, good portions. Also great drink selections. Sadly not enough vegan options. The vegan cookie dough we tried was too sweet and very basic, couldnt finish it!- everything looked clean, furniture was well maintained, good lighting. Some background music would be nice to add.Suggestions:- offer vegan option for everything available. There's plenty vegan dessert shops doing it already elsewhere.- more servers dedicated to tables. Saw lots of dessert plates waiting to be taken to tables because the only server had to jump on cashier duty. Hire more people or delegate sections better.- make sure glasses are being thoroughly cleaned and sanitised through a machine. Witnessed a staff member by the sink rinsing out a glass with just water.- provide sanitiser bottles and hand wipes on tables to use before and after food. Or separate hand wash basin nearby.- pricing is same as other dessert shops, £9-10 per plate, waffle size is roughly 8 inches. However the half portion pricing was £7.25 which didn't make sense (?!).In conclusion, would like to return when vegan menu expands.☆ Service: 5/5☆ Food: 4/5☆ Hygiene: 4/5☆ Ambience: 3/5☆ Decor: 5/5

Absolutely Amazing!!All the desserts were delicious and freshly made to perfection. Loved the decor, service and atmosphere at this wonderful place. Very friendly and helpful staff making my visit more enjoyable.Definitely recommend to all :)

This dessert shop is an absolute gem! From the moment you walk in, you're greeted by a mouthwatering display of sweet delights. The desserts are not only visually appealing but also incredibly delicious. The staff is friendly and helpful, making your visit even more enjoyable. Whether you're a chocolate lover, a fan of fruity treats, or anything in between, they have something for everyone. It's the perfect spot for a sweet escape and guaranteed to satisfy your cravings. A must-visit for dessert enthusiasts!

Excellent service, attention to detail. Amazing dessert that are presented very well. Would definitely be back here and I highly recommend to go here

I recently visited this dessert place with my family, and it was an amazing outing! The service was excellent, and I had the Paris dessert, which was delicious and made to perfection. The desserts overall were simply incredible. Our taste buds were treated to a delightful experience, and we can't wait to go back for more. Highly recommended!