Smart AIM Solutions

Ross and Rob came to the rescue when our boiler packed up this Thursday morning. My husband spoke to them and they arrived at 5.30pm that evening. They found the problem quickly and thankfully had a replacement heating pump in the van. They were very efficient, got the job finished quickly and were polite and knowledgeable. I would 100% recommend their services. We live in Woodbridge and although very busy, they fitted us in. It’s a 10 from me. Thanks again guys, Alison.

Can't rate Smart Aim Solutions highly enough. Two faults with a boiler not fitted by them dealt with really quickly and well. Extremely fast response and very courteous and professional engineer who explains things clearly. Neat & tidy work.

We can’t recommend Smart AIM Solutions highly enough.We’ve used Smart AIM Solutions for all our plumbing and heating needs and find them to be a fantastic team who provide a brilliant service. They’ve installed our ensuite to a very high standard and for the last 4 years looked after our boiler and heating, keeping our struggling boiler going.They’re extremely friendly, very responsive in an emergency, high quality; all at reasonable rates.

Always a great service from Smart Aim. One of the few plumbers who is able to service our electric boiler. They always explain the options clearly, they never pressure you into an expensive cost option and are really friendly and professional. A pleasure to deal with and I always recommend them to friends.

We wanted to replace our boiler with a modern one and had quotes from a number of suppliers with variable scope and price. Rob from Smart AIM Solutions provided a choice of competitive quotes for Worcester Bosch boilers focused only on the work that needed to be done. The subsequent installation was excellent. Rob and Wayne found ways to avoid external pipework, neatly plumbing the new boiler with difficult runs behind kitchen cupboards. They went out of their way to protect carpets, work tidily and clear up all the mess afterwards. They were extremely knowledgeable offering advice on commissioning that is not common place in the industry. They will be my first choice for future work. A thoroughly great experience - and the boiler is superb.

We have been using Smart Aim for several years for boiler service, installations and plumbing issues. Always had a good service, polite, tidy and always so helpful, fantastic in an emergency too. Thank you for a great service.

Excellent service - came out same day, located our leak, dug a big hole, got very muddy & fixed the leak!

After unfortunately being conned by a gas engineer who managed to break our entire system... we called Smart Aim and my goodness they were brilliant! Very luckily within 30 mins, Ross arrived at our house and spent nearly 3 hours tweaking and sorting our boiler - unable to fix it on the day (it needed parts as the cowboy engineer previously had managed to mess it all up), Ross returned the day after, and the day after that! He became our new best friend; and throughout the process Ross was honest with what was happening, clear so we could understand all the jargon and very sincere with apologies that he may not be able to fix it immediately. I can't recommend Smart Aim enough - they are brilliant and forever more we won't be going anywhere else if we need any repairs, installs or otherwise. Thank you x

Same day service, fixed problem and advised solution for low water pressure from hot tap. Courteous and very pleasant staff.

Very pleased with their prompt and professional service. They went out of their way to replace my boiler before their already booked holiday so that I wouldn't be without hot water. And they added lots of extra little touches to leave it all ready for the dishwasher I also wanted to have fitted.