City Glass UK LTD

Completely undercut the price quotation I'd received from someone else, and did a really thorough job. The windows look great, they were done within a day, they were careful with their work and cleaned up afterwards.

City Glass installed secondary glassing on 5 windows in our flat and we are very happy with the result. They were friendly, reliable and cleaned everything up after finishing the job. We especially liked that they didn't send one of those sales people that would try to talk you into buying their most expensive product. Instead they sent someone who understood what we were looking for and took measurements right away. Highly recommended!

Had a new door fitted/replaced today. The company called us the day before to let us know someone would be with us around 8am. The guy was on time and professional. The standard of work was excellent and now we don't have any issues with the glass door. I'd recommend this company based on my experience today.

**Avoid Avoid Avoid this company!!* My property agent sent them to do a windows inspection on Monday, trust them and gave them permission to let themselves in while we are away for business trip for three days and the workers left all the bedrooms light on while we are away. Came home found out the lights was left on for three days and contacted them to complained and being accused of lying because they insisted there was only one bedroom light on" and not going to apologise or do anything about it. Very poor attitude. Don't trust this company as their website said they provide excellent levels of personalised care which is completely opposite."

City Glass installed 5 new windows and removed the old ones.Excellent service - knowledgeable staff, competitive price, job well done and everything cleaned up afterwards.Highly recommend and will definitely use them in the future.

Absolutely shocking! Had an issue with my windows back in November and a gentleman visited my property to assess and promised I would get a quote. Received an estimate on 03/12/2021 and accepted it but was told parts would be ordered and I would be contacted to arrange date. Had to chase them for the next 3 months until early March as they were claiming parts on back order. However, with a simple google research I could easily find the parts from multiple suppliers. Asked them to come and fit the parts I would buy, and I was told they can't do it. Left me with broken windows during winter months for absolutely no reason. Finally decided to call a different company and in 2 days they came to assess,sourced parts and fixed my windows(2 hours job). I can only assume they did not want to do the job. Unclear why they did not tell me from the first moment. Absolutely unacceptable! Not even deserved one star.

Just had new windows and doors installed by City Glass. They have done a brilliant job, no mess , no damage just a perfect job. I would not hesitate to recommend .

Unhelpful and rude is how we found this company. We bought windows through an intermediary which were fitted terribly (not City Glass's fault) but when I phoned for guidance/support on how to rectify, and how the guarantee works, they as much as said tough luck and that we're only guaranteed through the intermediary (they told us the guarantee was with City Glass). They are uncooperative and unhelpful (particularly Diane). I can't comment on how they would be dealing direct and using their fitters, possibly different, but I wouldn't use them in any case based on the terrible customer service/attitude. Our house is now colder and draughtier than it was with the old windows and because of such a poor job in the fitting, will not risk getting the fitter back. Lesson learned.

Fantastic transformation in one day all work carried out by two professional window fittersand all materials cleared from the site.Definitely recommended as you can clearly see brown to white looks great

The service I have received today was absolutely outstanding. Connor our glazer was not only polite and punctual but got the job done quickly and efficiently. I would definitely recommend City Glass UK LTD again. Thanks so much guys!