Royal Dry Cleaners

Absolutely terrible. Gave a dress in for a simple alteration and they have completely, irreversibly ruined it, making it unwearable. When I complained, she refused to accept fault and said, and I quote, Well I told you I wouldn't do it properly or professionally." Do not use under any circumstances."

so after calling about alterations, oh yes we do them the helpful lady said..........I need a dress hemming and taking up at shoulders...........so I pop in, when asked if I had pinned up my own dress I said no......please note there are no changing rooms or mirror so be ready with your own alterations..........best just for a hemming where someone else has has pinned it up for you, rather than strip off in the back with the machines, after the young man has been dismissed to give me privacy, putting on my fancy long dress...........only to be told that she will fold over my shoulder material...........so I would be left with a very visible alteration............I mean I can do that myself...........so in conclusion, if you want very little done, it maybe ok..........but you can probably achieve the same result at home

Terrible atelier. Would not recommend to anyone. When I returned to show what was poorly done, they were very rude and dismissed anything I said. Horrible service.

This dry cleaners do as little as they can to clean and dry the clothes and then demand cash, BEWARE. What is that cash thing about???

Dry cleaners who ruined an expensive silk bedspread. The item had a huge oil spill left on it by the cleaners, which made it unusable. Big mistake to use them for a tiny mark in the first place. They wasted £300 which has had to be replaced. Do not use, incompetent.

Excellent dry cleaning and my experience also re the alterations (as per previous review). Lovely family business. Also agree that it is better value than the other dry cleaners. I would definitely recommend.