The Nightingale Clinic

I was really nervous taking my wisdom tooth out today but Naneen & Aurora made me feel very comfortable which I appreciated. Raz gave me a really descriptive detail on the after care of my wisdom tooth. Really happy!

My appointment was 25/10/23 for 3pm. I arrived at 2.30 and got seen immediately for a tooth extraction which I was dreading. I never got a chance to thank the dentist, anesthetist or dental nurse but thank you all for being so kind, especially the anesthetist who was very reassuring as I was very worried about this. It all went well, no pain and I'm very grateful. Please thank those guys for me.

I had the best experience at the Nightingale clinic. I got my wisdom tooth removed under sedation and I didn’t feel a thing.I was seen by Dr Smit the anaesthetist who was really friendly and made me feel at ease. Dr Gerrard was my dentist and I have to say he was absolutely amazing, he listened to my concerns about the injection and found the vein in my arm that I was comfortable with. He was so kind, we spoke about my dads Chemo then next thing I know I was finished and in the room with my mum.Raz was my recovery practitioner and if I could bottle up his attentiveness and smile then I would. Raz gave me all my aftercare information and gave me a leaflet so I can read it in my own time.Throughout the process I was seen by Sarah who was happy to answer any question and was always so niceOverall I would say I had an excellent experience, this is my second wisdom tooth removed by the Nightingale clinic and I am very pleased.

Can’t complain at all about the friendliness I received during my treatment, everyone I encountered was pleasant and kind. However I do feel that my appointment was rushed - I was allocated a 30 minute appointment and was out in just 12 having had three teeth extracted with sedation, one being a wisdom tooth that was known to be sitting on a nerve so a little more complex. Having spent the last three weeks in agony with dry socket and a hugely swollen/bruised face I can’t help that feel if a little more time and care had been taken during the extractions, I may not have suffered so badly since.

This would have been a 5-star review if not for one of the reception staff. The Dr's I had during my consultation and procedure, and the nurses were all wonderful, as were the rest of the reception staff. However, one lady receptionist in particular needs to be trained on customer service; she gave the wrong information on my first call to the clinic (as if she just wanted to get off the phone). Then, I called a few days after my procedure to get some advice and the same lady (I know it was the same lady by her tone and accent) was extremely rude. Don't work in a customer facing job if you clearly have bad days, all days and cannot give any polite service to paying patients! Apart from this, I cannot fault the rest of the really nice team.

This is a brilliant dental practice and I highly recommend it. You will receive excellent professional service with a kind word and a friendly smile. Any dental problems are resolved quickly and effectively. Thank you for the amazing service and keep up the great work!

Absolutely beautiful service. The dentist has some superb people working there. Honestly the best dentist I’ve ever been to. Had 2 back tooth extracted in 15 minutes and I left with a huge smile. Dr Shiraz A Khan Is a superstar best extraction I ever had

Excellent team. I had multiple molar extractions under sedation and the last thing I remember was leaning back into the dentists chair. Next thing I know I'm in the other room with the procedure all done. I felt no pain whatsoever and now after a few hours once the anaesthetic has worn off, I am in no pain either. Thank you guys for making a anxious and nervous person's experience so easy!

Fantastic dentist! my partner visited with tooth pain on both sides of his mouth, was booked in and seen on time and the issue identified quickly, the receptionist staff were extremely helpful, chatty and polite and booked him straight in to have the necessary teeth removed! All in all a great experience and the receptionists friendly personalities definitely put him at ease given he isn’t a fan of going to the dentist!