Jack Henry Group

Having recently purchased a vehicle at the Jack Henry Group. I found Simon and the team were very helpful in assisting me with my purchase and responding very quickly to any questions that I had.Often customer service can be easily forgotten but not at JHG. The overall experience was 1st Class and I would recommend it to anyone.

Originally spoke with Paul who was great over the phone however due to my shift pattern, only day I could go in was his day off so Simon took over.Allowed me to look over the vehicle, test drive it and was amazing with assisting through the purchase of the vehicle.I’m so glad I came across Jack Henry Group and extremely grateful to initially Paul and then finally Simon who helped me purchase my dream car. If needs change then I will definitely be using them again in the future.

I have just bought a car from Simon who is a Sales Consultant with the Jack Henry Group. Simon was helpful, professional, knowledgeable and kind.This is the first time I have bought a car on my own, since the loss of my husband. Simon was not pushy. I needed a lot of help and needed to trust what I was being told.I’m thrilled with the car it’s stunning. I can’t drive it for another 5 weeks due to a broken collar bone. Very happy with the experience.

Jack Henry group is one of if not, the best dealer I have ever bought a car from. Everything about my experience from booking an appointment to view a car right down to purchasing it was straightforward and easy. Initially I was interested in viewing a Porsche Panamera but was also drawn to a Cayenne they had in stock, when I got there they had both cars out ready for me to take out on a test drive. They gave me some time alone to check the car over and then sent me out to drive them, as soon as I got back I knew I wanted the car. Special shout out to Simon who dealt with me and managed to get me a great deal on the swap of my cars. He really took care of me and I think this is how every car buying experience should be everywhere! They were totally transparent, polite, attentive and got straight down to business without trying to pressure or oversell the car to me. And now I’m an owner of my dream car. Thank you Jack Henry Group and thank you to Simon! I will definitely be buying all my future cars from here.

My experience with Jack Henry has been superb!My initial phone call to enquire about the vehicle I spoke to Paul, who was great in providing me information on the vehicle and sent over a video of the car as soon as we finished speaking.The car looked great and sounded like the previous owner spared no expense in maintaining it.The process of buying was so easy and Paul was on hand throughout for any additional queries I had.Buying the car without test driving can sometimes be daunting, however I was reassured every step of the way, and with that in mind I was more than happy to part with my money.I had the car delivered due to the distance and the great experience continued, Rob set off to me nice and early meaning he covered the 4hr plus journey in good time and was here for 10am, in time for a brew and chat about the car out of the cold. The car arrived immaculate with Rob giving it a quick once over before I took the keys.Rob was a true gentleman and contributed to the already fantastic experience I had with Jack Henry Group.I'd like to thank Both Paul and Rob for my experience in purchasing a vehicle with Jack Henry Group and would recommend them to anyone looking for their next car.CheersDomBMW 530d Msport Xdrive

Bought a lovely Velar from Simon who was great to deal with.Car is a stunning example with perfect history and only one owner from new.Really happy with the car and service.Would recommend to anyone

We bought an evoque from Jack Henry recently, the purchase was smooth and the car was delivered to us in Yorkshire a few days later. Simon was very helpful with aftercare questions I had and we are very pleased with the car.

Jack provides excellent service, and he does his best to answer every question I ask, whether it's regarding product inquiries or placing an order. After I confirm my order, he continuously updates me on the delivery status.Since I live in Norwich and Jack's company is far away, I can only inspect the vehicle through photos and videos. When I receive the car, it is just as new as shown in the previous photos and videos.

Very smooth and straightforward process to get my new car which was presented to me clean and ready to go. I’ve yet to come across any issues with the car that I wasn’t informed about and it drives like a dream. I was even picked up from the train station and driven to the dealership. The sales person Simon was very friendly, helpful, well spoke and well presented. I recommend highly to any one and would definitely consider shopping with Jack Henry Group again.