Jollys Jewellers

Recently took my white gold engagement & wedding ring in to be rhodium coated after wearing them in my hot tub & becoming very tarnished, excellent service & outstanding quality, would definitely recommend Jolly’s & will use again.

Ordered a beautiful bracelet bracelet on their website and I am thrilled with it and the service received from Josh! Thank you x

Pricing seems good and the staff at the counter are very helpful and kind people, however over the phone customer service is dreadful and it has left a bad taste.Called on the weekend to confirm a time frame, employee clearly did not want to help and did not care about my query

I ordered a lovely TAG Heuer CAU2011 watch from Jolly’s in March and have been delighted by both the watch itself and the level of service received from Jolly’s during the buying process. Many thanks!!!

Josh the jeweller is fantastic and offers superb customer service for an engagement ring to be cleaned and resized

I had such a good experience ordering a ring from Jollys’ website. I needed the ring resized so I called to make sure this could be done and spoke with Tom. He advised me to complete the order he confirmed he had received my request and would ensure the size was adjusted. The next day my order arrived in perfect condition sized correctly I’m very happy with the product and customer service I received. Thank you Tom.

I purchased an Amethyst white gold ring last week. I spoke to Tom on several occasions regarding ring sizing, pricing and shipping, he could not have been more friendly and helpful. I recymy ring today and it is stunning. It is everything I have been looking for.

Unfortunately had abit of a negative experience. Purchased a ring sold as Sterling Silver set with black and white diamonds, got it home tested the stones as I do with all new pieces I buy . Nope CZs . Fair enough when I went back and pointed it out they checked and said we’re so sorry this was an error their end and the stones are in fact czs . They did give me a refund of the cost price however at this point I’ve done 2 round trips from Nottingham city centre to Mansfield once to collect once to return. Taking over 2 hours a time so I’m kind of still out of pocket . And I worry that a jeweller that has so much experience missed this . I’d recommend getting your purchases from here verified by another independent jewellers if you have any doubt as if they missed this what else have they missed ?

Super service, great price on a diamond I bought.Fast delivery.Thank you.

We have regularly used Jollys for a variety of occasions and nothing has ever been too much trouble. They are reliable and I have no qualms in recommending them to others. It's so nice to find a jewellers that doesn't want to rip you off and is honest. I leave my engagement ring and wedding ring with them and they come back looking like new! Thank you!