Costa Coffee
241 Reviews
$$$$
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
About the Business
The Nation's Favourite Coffee Shop | Costa Coffee | Costa is the Nation's Favourite coffee shop and the largest and fastest growing coffee shop chain in the UK.
Contacts
Website
Call Us
+443330035883
M5, Illey Ln, Birmingham B32 4AR
Hours
- FridayOpen 24 hours
- SaturdayOpen 24 hours
- SundayOpen 24 hours
- MondayOpen 24 hours
- TuesdayOpen 24 hours
- WednesdayOpen 24 hours
- ThursdayOpen 24 hours
Features
- Credit cards
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Breakfast
- Dessert
- Seating
- Toilets
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Brunch
Recommended Reviews
Andrew Kaufmann
11.03.2024
Costa Coffee
Friendly and welcoming Costa Coffee located within the services with plenty of seating, good coffee and a nice selection of snacks and/or sandwiches. Staff are friendly and helpful and good place to sit down and relax a bit whilst travelling or just trying to kill some time.
Malc Giles
05.03.2024
Costa Coffee
Only one member of staff making the drinks.Queue over 8 meyres long.Waited 10 minutes hardly moved.Gave up and went into shop adjacent and used costa coffee mavhine for our drinks.Very didappointed indeed.Very understaffed
abdulghani ismail
23.02.2024
Costa Coffee
We (5 people) passed by costa at night (1h15min). It was quit empty and we were the only ones their. We liked to take lunch deals. However the surver was really rude. I would easilly say she was the rudest O ever saw. Hopefully she is not having a particular bad day bur even if she made us feel like begger and not buyers. The food was ok for me (tuna melt and white hot chocolate). The price was reasonable. For this i put two stars.
John Smith
21.02.2024
Costa Coffee
£8.70 for two large coffees. No thanks, you keep them at that price. Staff struggling for clean crockery & no clean spoons .Not good enough.
Anthony Drakovìc
10.02.2024
Costa Coffee
The staff are very nice, but unfortunately like all Costa's; lack any training in how to make coffee. I only get a coffee from Costa when there is litterally no other option, I'm always disappointed. Asked for a flat white and got a bubbly mess with a strangely sweet syrup after taste. I just feel like there is no quality control at Costa.
Michael K
05.01.2024
Costa Coffee
Very friendly and positive staff. I came to have break,shower and obviously coffee.Place was clean and very well looked after. Nice and polite staff who know how to treat customers. I wish everyone would have the same attitude. Good place to stop for a quick break. I will be gladly coming back when in the area. I can recommend it to fellow drivers.Thank you very much.
T Wxo
21.12.2023
Costa Coffee
Stopped off for an iced coffee at 2am on 27/04/2022The woman who served me was so rude and arrogant.Any time I asked a question she was blunt and not accommodating - then served me my ICED latte which was warm. I used to work for Costa and understand the shot is hot however I asked for more ice as my drink was warm to which she responded in a huff saying she can't and 'ye well the shot is hot' in the most patronising tone I've ever received ... yes I am aware but that defeats the point of an iced coffee ...She made an issue out of getting me a little extra ice to make my drink cold....Just checked the reviews to see if there was anything else about this woman and I was not surprised ... she needs an intervention
Dr Wat
19.12.2023
Costa Coffee
The staff at this service station are what makes the difference. I guess they get a lot of grief from some customers, but I have nothing but praise for them and their smiles. Long may this continue! Thank you so much. Coffee and cakes are lovely as well
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M5, Illey Ln, Birmingham B32 4AR
Costa Coffee