The Surgery Central Clinic

Doctors aren’t too bad if you ever actually get round to seeing one. The rude receptionist on the other hand who can’t seem to do her job correctly in the form of mixing up results for my two sons! Disgusting place I honestly don’t know why they bothered re opening after vivid because the entire building is a joke.

Waste of time. Doctor Safdar doesn't care about his patients. It's a nightmare to get an appointment. Even when the 111 service advised that they call me they didn't, I had to chase 3 times during the day and still didn't get the speak to the doctor. I was told I was on a waiting list for something which didn't get processed for 2 and half years! Doesn't deserve one star but Google doesn't let you give 0...

I missed a call to book my second covid vaccination but was left a message to contact the surgery. I rang only to be told that they didn't do bookings and to call 119. I rang 119 and was told it was for first jabs only and to ring the surgery again to explain. I did only to be told again that they couldn't help me. Utterly useless advice and now I've been left in limbo regarding my second jab. I have complained to NHS England about the poor service I've received.

There is hell and then there is a place for the people that work at this place. Especially the receptionist with the big glasses and parched hair; rude, incompetent, and ill-bred.

My wife requested an appointment on my behalf which was made for today 30/07/2021) upon arriving I was informed that it was a telephone consultation, (this appointment was made 3 weeks ago for a face to face consultation) at no stage when booking my wife was told that it would be a telephone call,had she been told it was going to be a telephone call I would NOT have waited 3 weeks for an appointment,I would have requested it alot sooner.Also the unprofessionalism shown to me by a receptionist, I was booking in with the girl behind the desk,when the said receptionist came across stating I was the one that booked the appointment and said it would be a telephone call" her manarism left a lot to be desired. Being this appointment was booked 3 weeks ago how she could recall this specific appointment and that she had allegedly informed my wife that it was a telephone call is anyone's guess? Of course the question arises why would I wait 3 WEEKS a for a telephone consultation? I am left really dismayed and disappointed with what has happened

We visited today and saw one of the Dr's in room 3, we believe her name was Dr. Nikki. We had a wonderful experience with her and she was one of the most respectful, helpful and understanding doctors we have ever seen. We have visited other doctors here previously and had bad experiences that left us worrying about returning. But she was wonderful and we are devastated that she is leaving in a weeks time. We hope that she is successful in her endeavors as she has helped us more in 20 minutes that anyone has helped us in 2 years.

This doctors total nightmare , Dr safdar a joke, Doesn't care for his patiences at all.. just his big egoism in what he earns, Where hell he got his degree and good top reviews from in 2016! Calls police when you breakdown in front, Real doctor would know it isn't police you need! As limited services so patiences only have his back and phone calls when he feels like it!No female doctors just trainers, Receptionists real nice shame really! Do not use! FAKE! Better care at emergency care 3hour wait! That saying some thing, Dr safdar needs to be closed down! Reported! Take belive it from other reviews!

super rude doctor!! hospital telling me one thing and the doctor telling me another and laughed in my face.I've been to this doctors 3 times for the same thing and there not taking me seriously. bunch of wollys. I'll be glad when I move doctors!! being judged. rude and completly unprofessional! refusing to refere me back to the hospital even though I've been told by other professions to do so for more test. doctor thinks she was gods gift don't know where she's going by judging me. so so rude!! couldn't wait to get out of there.as for the reception, walking around with no shoes on and toes out, walking around reception area and to the other rooms. i was sitting there waiting to be seen and hearing the staff talk to the paitent the way i heard it, damn straight rude. your a receptionist- pipe ya self down a little bit.

Was very happy here with Dr Jivanjee and lovely front desk team. However new GP unhelpful and argumentative, recently had major surgery and one of the doctors in hospital said to call my GP and discuss some results to have further tests, I booked a telephone appointment and when he called I was told it's not for me to raise anything and he wouldn't discuss it with me any further? I tried to explain but he was having none of it, in the end i said forget it. Going back to my old GP further away!

Very welcoming place. New management has definitely improved the place . Receptionists were really helpful which I was expecting.