Lee Valley Leisure Centre

This venue is getting worse each time I go.The toilets are not maintained or cleaned. Part of the ceiling is falling down above the sink in the female toilets. The doors are always left open so you can see into the bathrooms.The queue for the confectionery area is always pack 25-30 min queue minimum, so you always have to get there early in order not to miss parts of the film and even then this has happened a few times. Always running out of goods such as ice blasters or even hot dogs, and the area around the counter is always dirty as well as the area for serving the cheese and salsa for the nachos are a mess and not correctly covered. Drinks machine never has all the flavours. Very limited to the drinks from the soda machine.Floor is sticky from not cleaning the tiled flooring.The ONLY reason I keep coming is for the seats for when I watch a film. & to be honest I don't that will be enough anymore. Defo. try another venue in which you could get your money's worth.

Brilliant love the new chairs. Toilets let it down. Not very clean

Wonderful cinema experience, great reclining seats with ray for food and drink. Plenty of room in front and either side so people can pass without you having to get up off your seat.However service at the counter for snacks was really poor and incredibly slow. There were at least 8 staff working but only 2 tills were open. We queued up for 20mins for some snacks - this was for a Monday 5pm screening. We nearly missed the start of the Bond film. Very annoyed about that.

I enjoyed going to this cinema as the parking is nice and close to the facility and the chairs were very comfortable in the auditorium. The only negative was lack of staff serving refreshments before the film started. There was a big queue with 2 people serving who were very lack lustre and in need of a burst of energy. Whilst others mooched around in the background with much the same attitude and energy levels. Making conversations getting the servers involved, slowing thing down even more.

Amazing cinema especially if you have the limitless subscription.The popcorn and drinks are quite overpriced in my opinion as you can spend up to £20 just for one person.In regards to the staff, well let's just say most of them don't really care about what happens which resulted in people who didn't pay entering the movie we was watching and they was just loud and constantly taking pictures with flash during the whole film.In regards with professionalism they staff don't have it as I have experienced multiple arguments between staff members as they can't agree between eachother which puts us in an awkward position.The parking is free which is an upside, but being honest there is no point coming here if you aren't going to get the limitless subscription.

So close to London by canal on the bike. Stamford Hill where many orthodox Jews live wearing clothes from another time. Good luck to them

Not enough people serving at the popcorn counter.Waited 25 minutes to be served.None of the other staff available could or would help.The staff that was added to serve was sultry and arrogant.Thankfully we were given a full refund, and left.This was to be our first movie experience in 3 years, so disappointed.I would advise taking your nibbles, avoid the popcorn counter.I do hope management is able to address this.

Great local cinema. Add surround sound, faux leather, reclining seats and competitive pricing and you've got yourself a winner. Like all cinemas confectionary/sundries are pricier than one would like but that's all part of the cinema experience!

I haven't been to this Cinema since 2019 & I can say the improvements are astonishing 3 years later. This has moved from broken chairs, musty smells & a few sweets with popcorn to comfortable leather electric reclining chairs, very clean smells & a restaurant with a Costa Coffee. Well improved & will be my default cinema once more.