Melu Live Chat

Very happy with the service received from Melu Live Chat. I agreed to a Melu trial on our new website and signed up a new client within the first two weeks this was an out of hours contact through Live Chat. It has paid for itself already - highly recommended.

If you're serious about creating leads from your website then Melu is the best £99 a month you can spend.Relax knowing your web visitors are being looked after, simple questions (is there parking at your office? do you look after this type of customer? etc) are answered politely and efficiently and those looking to buy are delivered to your email inbox as warm leads with no pushy sales tactics at all.We at Cypher wholeheartedly recommend Melu to all business owners who want more leads from their website.

I am very pleased with Melu chat service. The trial period was very useful to customize the service to better fit the specific needs of my business. Melu chat is helping my business to be more efficient and productive. I am particularly thankful for the care and diligence shown by the Melu staff members. I regularly monitor the chat transcripts and I noted that Melu operators in some instances went into my firm's website, found information relevant to the visitor’s question, which was not included in the shared Knowledge Base, and provided it to the visitor! I really appreciate such customized and effective way of working. Highly recommended.

We have installed Melu on several websites across a variety of sectors / industries and as a result these businesses are seeing a large increase in leads and sales being generated. Melu is easy to install and the whole FAQ process is simple. A highly recommended managed chat plugin for WordPress.

I’d like to tell you about my recent find, Melu- a managed live chat company based in Oxford.I started a trial with them in January and after a very quick and easy sign-up I went live just before 5pm. Just after 7pm I received a lead from Melu following a live chat on our website. I called the contact straight away and it turned into a booking. They could have easily gone elsewhere had Melu not been there to answer their questions!The leads have continued to come in and I am happy to say that business is increasing as a result. Having Melu has benefitted me through these uncertain times. Being able to respond to leads quickly has resulted in additional income.I can’t recommend Melu highly enough, so if you’re looking for more website leads, give them a go!

We've been using Melu for about 6 months now, I've never really thought about using outsourced chat because our service is so personal, but it's worked well for us. We don't have enough volume of leads and resources to manage web chat ourselves. We provide the Melu team with access to book slots in our sales diary and they look to book discovery calls from the website. It's been a great addition to support our existing marketing channels where prospects go online to research us more.

We like Melu. Having tried to handle a chat function on the website ourselves, this is such an easy option and much more effective than DIY. TBH I had been very sceptical as our business is very technical but the team at Melu handle the chats with our website visitors in a really professional and clever way. I am sure having a chat function is a nice friendly thing and have no doubt that it is a really easy way for new possible clients to contact us. If you're thinking about trying out a chat function I would definitely recommend using Melu. I will be surprised if you are not also impressed.

We started to use Melu three months ago, having been attracted to the fact of its cost effectiveness and that it was humans on the other end of the chat rather than robots". The leads generated from the web chat are of good quality and the conversation of those leads has ensured the cost effectiveness of using Melu for the foreseeable future."

Our online reception run by real people at Melu is a fantastic extension of our in-house team. They have taken the time to learn about the type of law we practice, and are proficient in responding to the online engagement, to pull through enquiries that our team can then pick up and deal with further. Unlike a bot, speaking to a real person gives our website visitors real confidence that their queries are important. The widget looks great on our website too!

We have been using Melu for a couple of years now and it's great to know that a real person is available to answer questions immediately someone is looking at our website. Really happy with the service and would have no hesitation in recommending Melu.