Becontree Heath Leisure Centre

It's a shame that there are a few swimming instructors that don't take their job nor the safety of their pupils seriously... I've observed instructors who are meant to be teaching young ones swim, standing around talking and leaving their students unattended.In about a month of a family member learning to swim, today was the first time that an instructor actually entered the pool to properly support the learners. My family member actually learnt to swim on his back. He was so excited and said this was his best lesson.....This is definitely the treatment the children should get when parents are paying for lessons....Wish I knew her name!!! You earned them one more star!!

Subpar gym for the price you pay. Student price is still way too expensive with discount. You get mainly basic equipment and the space isn’t too big to accommodate the amount of people who come here.Would be great if on the Everyone Active app you could see how many people are in the gym to save you a trip of coming here just to find all the equipment occupied.Some machines are so rusty and some spaces very dirty. Changing rooms need a major updating as well. Sometimes they are quite dirty and the amenities are appalling for the price you pay as there is only basic showers and dated hairdryers that are normally tattered or broken. Toilets are constantly shocking as well, one is always out of service and it just feels dirty entering the bathrooms here.Classes I’ve taken have always been lovely, never particularly challenging, but seeing how the majority of the people who take these classes are elderly people I can see why they wouldn’t push you too far.Also no women’s only space here which I think is a huge oversight in this day and age.Overall, I froze my membership and have not felt compelled to renew it. So so supbar here.

Nice gymEverything is tidy and cleanHave a lot of equipment to use

The facilities themselves are good and the staff are helpful. My issue was hygiene. We went swimming and there were people in outdoor shoes all around the pool and pushchairs in the shower area (there is signage to say don't do that but it is ignored) and people fully clothed in the pool. I understand some people prefer to cover up but there are water clothes you can buy that are the correct material.

I am deeply disappointed by the current state of maintenance at this Leisure Centre. The scene that greeted me upon arrival was disheartening – overflowing bins both at the entrance and behind the leisure centre, creating an unsightly and unhygienic environment.What's even more concerning is that these poorly managed waste bins are located in an area frequented by children. The presence of flies buzzing around due to the overflowing bins poses a health hazard and a potential safety concern for those using the facilities.It's disheartening to witness such negligence in maintaining a space meant for leisure and recreation. I strongly urge the management to address these issues promptly. Maintaining cleanliness and hygiene is essential not only for the well-being of the visitors but also for creating a positive and inviting atmosphere.I hope that my feedback is taken seriously, and steps are taken to rectify the situation

I'm not one to write reviews unless the experience has been exceptional or utterly diabolical. This place and its manangement team fit in to the latter. Like many before me have commented, the changing room are perpetually in a poor state and appropriate standards are not being maintained. When I attended on the 18th and 19th July to take my 6 month twins swimming (one on either day), the temperature of teaching pool was colder than the main pool. We are left nursing to very ill babies whilst writing this. I have never known teaching pools to be this cold and for babies to be allowed to enter, this is a breach of UK STA standards, which state that teaching pools should be at least 30 degrees in temperature. Either close the pool or put the temperature to the right levels. Im sure im not the only parent dissatisfied with the teaching pool temperature. Also the showers are all cold and no notice has been put up, so we were in for a ice surprise. To top it all, I went to the virtual rpm class in the evening at 8.30pm, to find that it was not on. Again no notice was put up on the door and app still allowed you to book the class. I managed to find a gym instructor who told me the virtual rpm has not been working for the past week. Whilst the rates are reasonable and facilities are good, management need to up their game and understand that the centre is not free and we are all paying our hard earned many for a very poor service in return. Were it a private gym rather than a leisure centre, I'm sure such poor service standards would not be tolerated. The experience has been infuriating and I'll be taking it further.

Leisure Centre offers a wide range of activities for both adults and children. These include the traditional gym with aerobics classes, swimming lessons for both children and adults, Ju Jitsu classes, Badminton, Gymnastics, Dancing and at the entrance there is also a paid soft play area for children.As of now, the price is £7.40 and allows for an adult + 1 child for a 1 hour and 30 minute session.If you want to grab a coffee or a snack while waiting for your little one's activity, then you can enjoy these at the indoor seating area with a view to the smaller swimming pool.

The 25m swimming pool is very clean, however, it can get very busy due to swimming lessons and areas for public swimming taking over swimming lanes. Changing area normally clean, but during peak times can be a bit messy. Booking system is very easy to use and slots are always available.The 50m swimming pool is amazing and very clean, but unfortunately they only open during weekends, morning time only. I hope this could be extended to weekdays with more time slots.Gym is very nice as well, plenty of equipments and mostly new. Free weights area quite small but overall ok.Overall, this leisure centre is a great option for gym, swimming and others things to keep fit.Soft play area for kids is great, but there is a charging fee.Staff is friendly and helpful, if you got any issues it is easy to address via email and management will reply to you.Overall, highly recommend.

Gym had a welcome upgrade but still lacks basic equipment like a incline/ decline bench, regular equipment breakdowns that takes months to repair. (Plus changing rooms are sub par).Observed staff not paying any attention who walks in without a pass makes it a security issue!! (Especially swimming pool changing rooms which is gross and packed with kids). Much prefer if they split adults and kids swimming times to make it more pleasant, safer.

Great experience. We had a private birthday party. And I can say it was great. Everything is in place, a clean and safe environment. Toilets for kids and adults, hot coffee and tea. Great and welcome staff members. There are 2 little riding machines that kids can sit on, payable by contactless payment. A high, but safe soft play, climb, 2 slides, one short, one long, and a ball pit. Small round tables with chairs.