Pestana Chelsea Bridge Hotel

I had an exceptional experience at Pestana Chelsea Bridge Hotel, and I want to extend my heartfelt gratitude to Daniela, the head housekeeper, for her outstanding assistance during our stay. She went above and beyond to accommodate our extra requests, and her dedication made our visit truly enjoyable. I couldn't be happier with the level of service we received. The hotel itself was wonderful, and the combination of great facilities and a dedicated staff member like Daniela made our stay memorable. I highly recommend Pestana Chelsea Bridge Hotel for anyone seeking a top-notch experience in London. Thank you for making our stay so special!

Fantastic hotel with great and spacious rooms! Breakfast service provided by Reza was top notch! He is a true asset for the hotel.Meeting facilities are also very good and provided lunch was delicious!

My experience at Pestana was wonderful! I would like to mention how helpful housekeeping is! They are very responsive, willing to help, and it really looks like they do a great job. The room was very clean as soon as I got the keys and the housekeeping staff were very kind to me during the whole time I spent at the hotel.

Daniela and her housekeeping team were exceptional during my hotel stay. The rooms were impeccably clean and well-maintained. Their consistency and attention to detail made the stay comfortable. They were also friendly and accommodating, and their commitment to safety and hygiene was reassuring. Highly recommended!

Stayed here for 1 night and didn't have the best night sleep. The King/Double beds are actually just 2 twins pushed together. The room also featured a strange phone next to the toilet and a horrible white leather sofa. The curtains seem backwards, as the net curtains are in front of the black-out curtains and not the other way around. Lots of noise during the night; in the corridoors and outside on the train tracks.Other than that the rooms are lovely, but the bath is rather small. Very clean throughout!The staff could have a better attitude.

Won’t recommend it, very poor value for money. The lobby looked grand and rooms looked comfy however were not well maintained. The floor lamp won’t work due to wear and tear making the room very dim. The drain stopper won’t work we spent half an hour sitting inside the bath tub and the water lever can’t even reach palm length. Room door lock won’t work we called the front desk asked for assistance, after 45mins we have got a member of staff come to us and just check to confirm can’t be opened from outside.

Stayed for business. Room very clean and staff super friendly and professional. Highly recommend for a comfortable stay as the team are very helpful

Wonderful Experience!We spent two nights here on business a everything was excellent. The location o close to my destination as well as some Centers in the city. As for the room