Marks and Spencer

Got measured for a bra in the lingerie department today by Maggie and she was superb. Made me feel really comfortable and gave me lots of great advice. Thank you Maggie!

Café review. Went in today at 10.40am as had coffee vouchers to use. Long queue and only one person making drinks. After waiting 5 minutes I realised this was going to take a long time! Gave my vouchers to other people waiting who seemed determined to stick it out, I went round the corner to a lovely independent cafe with no queue, where they bring your order to the table. And coffee cheaper too. Other m&s customers please note!

The cafe has a good selection of cakes, albeit pricey (though then there's a combined with coffee offer on, it becomes reasonable). The downside is that the cafe is very short staffed, and when it gets busy - which is often - things quickly back up and tables don't get cleared, meaning you have to clear the things from the last customer (and more) away yourself. Considering how much money M&S are taking in this cafe per hour, they can easily afford a decent number of staff.

Review of the cafe. Arrived in the cafe just before 5...(shop open til 6). Had my tray and had lifted the cloche off the cake stand and had the cake slice in hand to select my piece of cake when I was told in no uncertain terms that the cafe was now closed. I did respond that the A board that states the cafe is now closed was not out to indicate this...as is usually the case..I was told that it was supposed to be...at this point I left and checked my watch...5.01pm...not happy with the attitude I was given...not handled well....

Looking for a dressing gown .... all the items are on the wrong coat hangers, M on L, L on XL etc.Having found the right size, tried it on and taken it to the till I was called forward only for the staff to disappear to help another cashier. Two other cashiers came free whilst the staff was helping" her colleague and I was still waiting. Either

Great store, good selection of everything! Very centrally located.

The Marks & Spencer cafe was amazing so beautiful friendly staff good breakfast and was a big surprise for me I can recommend this place in Worcester high St Mr. Wig. YouTube

Visited the Worcester store on Tuesday mid morning picked up an item which was last chance to buy. Unfortunately wrong size so asked for lovely lady Kate if she could check if my size was online; could not find my size but one size above it was worth the risk. Kate jokingly said there’s only two left to the till quick as you can and order. I ordered and went back to click and collect today. As I feared this was too big although I liked it so much I was willing to have a seamstress alter it. Kate was there again and said let me try one more time I said maybe I will be lucky.. voila!! Today there was my size only one left and yet again I hightailed it to the till. I will pick up my lovely linen dress on Friday and I am delighted. Kate said let me know how you get on I went back and gave her a high-five. Here is a member of staff who looks like she enjoys being there which is so refreshing well done training department and even more well done Kate.

Jackets potato with cheese and beans was awful, had Luke warm food, for £6.50 x 2, appalling never again