Glowing Grates

Very quick to respond to my enquiry and in providing a quote for an installation

Closed when we got there 12.30 PM Friday

Excellent service. The quote came in at a reasonable rate. We arranged for the hole & the pipework for the fire to be done prior to the arrival of the fire. I was expecting there to be some mess left as the pipework was to go under the flooring so parts of it had to be taken up. I was pleasantly surprised to arrive home to find that the fire had arrived earlier than expected and that it was up & working. As for the mess - nothing! Except for the fact that the fire was there you would not have known the workman had been there. Obviously there was a small amount of damage to the flooring but as this is being ripped up it wasn't a problem - it was minimal & in hidden places.I can highly recommend this company for pricing, efficiency & cleanliness

Had several other people out to look at my fireplace they told me I needed a specialised custom-made built one Ibecause of size. I contacted glowing grates they supplied me with a normal off-the-shelf fireplace absolutely perfect easy to use warms the whole room, excellent friendly service great price.

We had Martyn visit to measure etc and give us an estimate for the work .We chose an Elgin and Hall fireplace he told us we could have any size and material.Firstly this was incorrect,they use another manufacturer to copy designs obviously at a cheaper price,therefore more profit for them.The electric fire we chose is in their showroom at £799 ,it can be bought elsewhere for £670.Finally their quote for installation was twice the cost of other fitters.We have tried to contact them for several days to see if can negotiate a price but our emails and phone calls have been ignored,so We certainly wouldn't recommend this company for customer service.

I can highly recommend Glowing Grates, Taunton. From the professionalism at their showroom to the efficient installation of our gas fire in time for Christmas, their service has been faultless.Thank you.

Very helpful and knowledgeable with a good old fashioned sense of doing a job with very little fuss. Left the house spotless and we are really pleased with the finished product. Thoroughly recommend.

Awful company! Never return calls. Serviced my disabled elderly mothers boiler finally after numerous calls and it got condemned 5 months later leaking carbon dioxide!! she told him it was making a rumbling noise and flashing up lights. . She also bought a gas fire that now has a stiff lever so she cant light it!

I would highly recommend this local company .Very pleased with the service provided and installation of my log burner .

Very happy, a good service and very accommodating with choices and fitting of a new living flame gas fire.