The Chocolate Umbrella

Good chocolates, nice selection and reasonably priced. But quite unfriendly service. Chocolate shops should be a happy place. Sadly this one isn't.

Lovely little traditional sweet shop tucked away in West Malling. Beware that taking your children in here will lead to a rapid depletion of money from your wallet. Great selection of sweets and really nice staff. Well worth seeking out.

Great sweets and a little bit of nostalgia.You can also buy or order a variety of fresh bread which is baked locally and is very yummy.Definitely worth visiting this little shop.

Beautiful chocolate with a wide selection of flavours, various options for purchase including by bag, by weight, or by volume in gift boxes. Super friendly and helpful staff. Oh, and the chocolate was delicious!

Chocolates were lovely BUT the chocolates were picked up from the counter and handled with no disposable gloves whatsoever or no tongs and the man pushed the chocolates with his hands into the bag. I was actually quite shocked to say anything. Surely this must contravene Health and Safety and Public Hygiene ?? The owner ? did not have a maskon either . Wont be buying from this shop again!

Lovely sweet and chocolate shop! Great selection to choose from!

Took a detour to buy a small box of choices for my wife and ended up munching one in the shop and having a chat with the lovely owner who spared time to explain how she makes them on site. Small but imaginative range on display and a far better experience than getting stung by somewhere impersonal like Hotel Chocolat.

Fantastic chocolates made by lovely people, and made locally to boot. What's not to like. If you have a bit of a chocolate thing (like I do!) then don't pass through West Malling without slipping in to the Chocolate Umbrella, I guarantee you'll be really pleased you did.

A lovely place for delicious and high quality chocolate, great for presents. I sampled one of their hot chocolates today and it was immense, made with real chocolate fresh whipped cream and a chocolate slice on top. Will be becoming a regular for sure!

We made a specific trip here just prior to the end of the lockdown closure of non essential shops since the google page indicated they were open for “takeaway”. Assuming that this meant they presumably also sold coffee or “food” and on checking their website finding no details saying they were closed or online only, we went to enquire. When asking at the door about the “takeaway” option we were abruptly told “haven’t you seen the news?” (With regard to coronavirus) in a most uncourteous manner. The person (who was getting the shop ready to fully reopen in two days time) suggested we did click and collect. We did not. I’m sure the chocolates are lovely, but the manner in which two potentially loyal customers were spoken to was rude and quite unnecessary considering the experience of Coronavirus that we both have had working frontline in the NHS.