Prospect Park Hospital - Berkshire Healthcare Honey End Ln, Tilehurst, Reading RG30 4EJ

Prospect Park Hospital - Berkshire Healthcare

59 Reviews
  • Friday2.30–8.00 pm
  • Saturday10.30 am–12.00 pm, 2.30–8.00 pm
  • Sunday10.30 am–12.00 pm, 2.30–8.00 pm
  • Monday2.30–8.00 pm
  • Tuesday2.30–8.00 pm
  • Wednesday2.30–8.00 pm
  • Thursday2.30–8.00 pm
Prospect Park Hospital - Berkshire Healthcare Honey End Ln, Tilehurst, Reading RG30 4EJ

About the Business

Prospect Park Hospital | Berkshire Healthcare NHS Foundation Trust | Prospect Park Hospital is our main site for people in Berkshire with mental health conditions. We have a number of admission wards, provide a therapeutic day service, a specialist unit for people with learning disabilities and a specialist ward for older people.

Contacts

Call Us
+441189605000
Honey End Ln, Tilehurst, Reading RG30 4EJ

Hours

  • Friday2.30–8.00 pm
  • Saturday10.30 am–12.00 pm, 2.30–8.00 pm
  • Sunday10.30 am–12.00 pm, 2.30–8.00 pm
  • Monday2.30–8.00 pm
  • Tuesday2.30–8.00 pm
  • Wednesday2.30–8.00 pm
  • Thursday2.30–8.00 pm

Features

  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Wheelchair-accessible car park
  • Toilets
  • Accepts new patients

Recommended Reviews

Mel Durczak
21.03.2024
Prospect Park Hospital - Berkshire Healthcare
I've been discharged from prospect park hospital and I noticed that I missing my I.D,,, documents,,, brand new clothes aprox £250 etc. All the items was talking from me and placed in a safety box,,, so perhaps a member of staff knows something about it but can't on up. For the last two weeks Im trying to talk to the manager of Daisy Ward but being ignored. So I've informed the police so they can get some answers. I'm hoping for positive outcome to put an end to this for myself and others that it happens too. Please try not to take things of interest,,, value.
Jay Ruby
20.03.2024
Prospect Park Hospital - Berkshire Healthcare
Campion unit is shocking adaema staff nurse lenia ward manager! Abusing patients and uses the race card! Vile! Also dr Middleton neglecting her patients!
Chloe
25.02.2024
Prospect Park Hospital - Berkshire Healthcare
I rate you 5 stars for stalking my new address but please may your staff to stop stalking me, I’m not coming back. I’m just dyspraxic, over sensitive and a bit dramatic. I do not have what your doctors labelled me as, they don’t know me personally nor are they my friend. One day they’ll be fired. I remember them by face. They walked past my house not a call move to make
Dominic Zolkiewka
17.01.2024
Prospect Park Hospital - Berkshire Healthcare
Went in as a voluntary patient. the nurse and staff here ignore the acts and legislation they are bound by. they ignored my request for self discharge after a fortnight, once my personal crisis had passed. the nurses would then ignore anything i said.. but once i got my mobile out and started to record the conversations i was ley out within an hour. this is a crooked establishment and not suitable to provide care for those in a vulnerable position. Additionally.. no actual treatment was provided other than meds, which the doctor prescribed without actually seeing me and assessing. I guarantee you that you'd be better off with friends or in my case deal with things alone as places like this seem more interested in detaining patients unlawfully so they can continue claiming the money the gov payeach day for each an inpatient. avoid at all costs
Wave Sea
17.01.2024
Prospect Park Hospital - Berkshire Healthcare
I went 13 months without an appointment because the Dr seemed to have forgotten to put my name in his diary and was forced to chase it up through reception until it happened.Fast forward to today, I’ve been trying to reach my Dr’s Secretary to no avail so I called reception. Only to be greeted by an extremely rude and unhelpful lady who simply asked me to email someone else, that I don’t even know, and didn’t provide email addresses.I’m assuming that because some of them work from home that enables them to ignore patients’ care?! Absolutely appalling
Rebecca Clegg
30.12.2023
Prospect Park Hospital - Berkshire Healthcare
7 years ago i was hereThey treated me appaulingMan handled me when i hated being touchedInjected me to calm me down i just wasn't sleeping.Got a kidney infection because of them not keeping an eye on one problem.I hope they don't stil treat everyone like this.I still get flashbacks of my time their
Zoë
24.12.2023
Prospect Park Hospital - Berkshire Healthcare
Was in there twice for a total of 2 weeks early this year. No therapy or counselling, staff didn't care and were often condescending, ignored the majority of the time, etc. Was meant to be a safe space but was allowed to leave the hospital for an hour by myself despite being actively suicidal. Walked past a patient having a panic attack and harming herself in her room, went to get a member of staff and was told that they had already tried to calm her down and there was nothing they could do. I went back to her room and managed to calm her down myself a bit until a member of staff did actually come.
Charlotte Smith
22.12.2023
Prospect Park Hospital - Berkshire Healthcare
Totally disorganised, putting people at risk if they also have known physical medical needs. Mother currently being held against her will and has been since August 2021. All professionals agree she does not need to be in Prospect Park Hospital. Yet here we are 2 months on and my mother is still hogging up a space there due to inappropriate management and the so called support systems !!Please avoid at all cost if you would like to see a health improvement for your loved ones.In mu op
Laura Jeffrey
18.12.2023
Prospect Park Hospital - Berkshire Healthcare
My partner is in there at the moment due to having a breakdown and now being diagnosed with ADHD. I booked a visit, turned up and Isaac from Sorrell ward was extremely rude and patronising. He said it wasn't in the book (which is wasn't because it wasn't written in) and kept talking over me telling me the procedure. I knew the procedure hence why I called and booked it in. He was grinning the whole time knowing how upset we both were. Instead of trying to resolve the situation he just kept repeating himself again while grinning. I took in some bits of food, vape etc which was checked by a member of staff Isaac then chose to take the vape off my partner saying it wasn't allowed. Another one of the patients there let him their phone to facetime us as he was feeling down and wanted to see his family and guess what Isaac AGAIN interfered and said to the patient if you do it again you will go in seclusion. I feel some staff like to try and trigger reactions from patients they don't like. I told him I was going to make a complaint and he said I threatened him. Which they have cameras everywhere so this can be shown I didn't. If you are going to employ staff then maybe employ people who are sympathetic and know how to deal with certain situations with people who are poorly. I will take this further as he is continuing to make life hell in there for my partner instead of helping him.
Martin Craig
17.12.2023
Prospect Park Hospital - Berkshire Healthcare
The nurses on Bluebell Ward were caring and attentive, always helpful, this two star review is because the after care is hopeless, the Community Mental Health Team are worse than a man short, they couldn't give a toss. Phoning them and distracting them from their coffee is the worst thing you can do, they asked my psychologist to step back whilst they took on my case then they promptly dropped me and if you're thinking about phoning the crisis team if you're unwell watch TV

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Honey End Ln, Tilehurst, Reading RG30 4EJ
Prospect Park Hospital - Berkshire Healthcare