Iconic Health & Beauty

Not organised booking service, rude not professional staff.Last booking for using my gift card when I come MY PROCEDURE WASNT DONE.When I come they told me that they cancle my booking, when I start complening about it. Because how they cancle my booking without letting me know.Then they tell me that actually my booking was 1.5h early and it's my mistake that I came late.When I asked to do the same procedure in another day, staff tell me - No or I need to pay again.When I come back in the same day to cancel my future booking they tell me that one of they staff member just finished last client and can stay to do my procedure after work (it's was at 1pm and they are working untill 4.30pm) but inbegining they for somereaso couldn't found the time for me just in 2 weeks.Some staff really take care of customers and doing job with all heart(really like - looks like Spanish Isabelle she is doing massage so good and another) but some just lie to cover mistakes.No more again.Waste of my time.

Pretty average pedicure in poor surroundings for a whopping £50. For that money I would expect more of a spa experience with facilities and decor to match. I just got this pedicure re-done in High Street Kensington for less money. Far better job. Won’t be returning.

I have been a very happy customer of Iconic Health and Beauty since 2016. During this time, I’ve had a variety of the treatments with most of their therapists. For this reason I feel like I can give an impartial, fair review of the business as a whole. I love going to Iconic Health and Beauty! The team are friendly but always very professional. When I got married in 2016, Boo and her team went above and beyond to make sure that I felt amazing and relaxed for my special day. They also went the extra mile to make sure I was comfortable and safe during my pregnancy. Even though I was fussy during this period, they were fair to me and always treated me with respect. The team is experienced and I always feel wonderful after their treatments. I have recommended them to everyone I know and will continue to do so.

I took my very apprehensive 13 yr old daughter to get her ears pierced. Sam was so lovely, and explained everything really thoroughly and gently, putting my daughter at ease. 3 weeks later, and her ears are healing beautifully. Thank you Sam.

I had my cartilage piercing done 3 months ago at this salon. After going to a proper piercing salon to have the stud replaced for a hoop, I was told that they couldn’t do it as the piercing was done at such an angle that it would be impossible for the hoop to lay flat. Also, it was pierced with a normal earring not a cartilage piercing so the post is too thin for it to fit through. I’ve now got to wait 3 months for it to heal to have it redone. Went to salon for a refund which was given after much explaining and persistence, but had to actually ask for an apology when leaving! Very shoddy and unprofessional customer service!

Today was my second visit here, I definitely won't be going else-where. I usually get a hollywood wax, and after a awful experience at a different salon I decided to come here. I had Charlie on my first visit, she was so lovely and reassuring. I also found the procedure to be no-where near as painful as I have previously had. I then had Boo today, who also was so welcoming and lovely. All staff overall have been kind, and I couldn't fault the place at all. New visitors receive 20% off, then on my second visit I had 10% off, which was unexpected. By far my favorite salon, and a great location too. Thank's girls! :-) xx

I had a great experience here it was my first time waxing and Sam was so lovely and comforting! Great results definitely recommend. Thank you!

I have been to this salon a couple of years back amd had an okay facial. The experience I had could be summarized as expectations met."So today I called to make an appointment for different services as some of my friends go there too

Cute little salon, had a great experience with an extended bikini wax. Lady was very reassuring and process was not that painful compared with other hair removal treatments I have tried. Overall great atmosphere and friendly staff, would definitely go back! Also do 20% for new clients and 10% off for students

Iconic health and beauty is a great and professional business! I had two electrolysis treatments with Wendy - she was very welcoming/friendly and did a great job. Cannot say enough good things about my experience.