Team Knowhow

Very helpful staff

What terrible service to come from a place that provides help for broken technology. The employees undoubtedly have no experience with any sort of technology in the 21st century, nay, any centuries in the modern era for they are a group of civilized troglodytes that have barely passed the art of computing. These inadeqaute workers were probably employed mainly from their acception of cheap labor, as they look like they've been living under a rock. They lack any knowledge, with the exception of smoking, which I perpetually see outside the working premise doing the exact thing.I had brought in a laptop, which had many technical problems due to the retailer I bought it from, and as I was standing behind a single person with a similar complication, 30 minutes of my time was wasted for something so simple, as to a slight internet error, was extended into a half hour period in which one third of it was the employee logging on and off with it. There was only a maximum of two employees near the counter , who looked as if they had no experienced with a device that has become known globally. It was so bad, that the customers behind me had left with short notice, due to the tedious act of just standing there. I had not been able to contain my anger, while waiting in this miserable line, while holding my laptop. After I was finally able to elaborate my technical problem, I had decided to return the device, which in return took a significantly long amount of time to complete.After buying another laptop, I had concluded some visible difficulties, but I did not want to return to this horrible place just to avoid the mundane and taunting experience.

Had new fridge freezer and washing machine delivered and paid for collection of both old my old ones. They took my old washing machine away but left my old fridge freezer outside to be collected the following day. They did leave it outside right in the middle of my neighbor's parking space. To say he was not happy is a understatement as he could not park his car. I have tried to contact Team Knowhow without success and my fridge freezer is still outside it has not been collected as promised. I have left messages for someone to call me guess what no phone call. They also broke a sentimental figurine given to me by my friend when my mum died. I was told just phone customer service and put in a claim. Phoned customer service told the call would cost £6. Guess what after hanging on for ages your just put on hold. So I am now left with a fridge freezer out the front and a broken figurine which I am so upset about. Will anyone contact me your guess is as good as mine. Not a happy customer.

Very good