RIAA Barker Gillette (Central London)

Very poor service overall. A long delay in attempting to get onto Coventry Building Society's solicitor panel almost led to our losing the deal for the house. After many reassurances, this panel appointment was eventually rejected. I had to scramble to find another lawyer to represent the lender. This significantly increased my cost, which RIAA Barker Gillette refused to even partially absorb.

I used RIAA for conveyancing services on a property I sold earlier in the year. The solicitor I engaged for my case, unfortunately left the firm very early on in the sales process and my case was handed over to Sharon Young, who dealt with my case right up until a few days before completion. I incredibly unhappy with the service I received from Sharon. I found her slow and incompetant. I would repeatedly have to chase her for a response. When I spoke to her on the phone, she would forget what we last spoke about, or what had recently happened in my case, giving the impression that she was overworked and had so many clients to deal with, that she found it hard to remember them all. I would have to go over everything we had last spoken about to catch her up with where things were at. She would ask me to fill out forms that I had already filled out. She would ask me for information that I had already provided her with. Her incompetance made the whole experience so much more stressful than it needed to be. She also only worked 3 days a week, which made things move even slower. I am giving my review 2 stars because I cannot fault the service I received from Martin Alfreds who took over my case right at the very end just before completion because Sharon was on holiday. He was the complete opposite of Sharon. Responded straight away, got back to you when he said he would and made me feel like he knew what he was doing which I never felt with Sharon. I don't like to give such a negative review of an individual, but I feel like I need to be honest about my experience as I wouldn't want someone to have to go through the same stress as I did and I think people should know what they are signing up for.

Had a seamless and very professional service throughout.Martin and his team were amazing and I would highly recommend there services.I can honestly say that I have found in Martin someone who I can trust to get things done and he really looked after us throughout which would normally be a stressful process.If I could give 10 stars I would !!!First class service !!!

Martin Alfreds and the team have been exceptional. Steering my husband and I through what was a truly draining process. Martin was always available to speak to us, giving reassurance where needed and honest advice throughout. Martin’s humour shone through and was always a light relief when stress levels were elevated. Highly recommend instructing Martin and the conveyancing team at RIAA Barker Gillette.

Neil was an excellent conveyancer. He was always quick to respond and provided clear guidance and advice. He helped us navigate some stressful situations and went above and beyond to ensure a smooth process. I highly recommend Neil for his reliability and professionalism

Martin Alfreds of RIAA Barker Gillette helped me get my dream home as a first time solo buyer.Originally from a different country I had no idea where to start, I'm also self-employed and the property was newly converted, next to a river so there had to be lot of legal questions asked and responses reviewed to ensure it is a safe buy. He always responded within hours to my emails, always picked up the phone and guided me through a process that otherwise would have been very painful. Highly recommend working with Martin, he and his team has been a pleasure to deal with.Gabriella

I have had an excellent experience using RIAA Barker Gillette. Their service is impeccable. Martin Alfred's helped me throughout the entire legal process of remortgaging. He is very knowledgeable, efficient and has given me the best advice. Thank you for all your help, Pratik Kansara

Whenever I've spoken to anyone about the house buying process, one of the first things that crops up is the struggle to find a good solicitor - which prompts me to recommend Martin Alfreds to them. We were lucky enough to have Martin conveyancing on our first purchase back in 2017, and when we decided to move this year to accommodate our growing family, he was the first person we contacted as soon as our offer was accepted.Martin is pro-active and tenacious, but always with good humour and grace, and will keep you informed throughout. Our recent sale became increasingly fraught as target dates came and went due to issues elsewhere in the chain, but he remained calm and patient while pushing for a conclusion, and I genuinely think it may otherwise have fallen through if it wasn't for Martin's guidance and efficiency.We've now been in our new property for 4 weeks and the kids are settling in well - we'll always be hugely grateful for Martin and everything he's done to set up the latest chapter in our family's life together.

I would like to take this opportunity to thank Martin Alfred's at Barker Gillette for his excellent service in handling the conveyancing for my recent property sale and purchase.Having used solicitors in the past and not having a great experiences, the whole process was a pleasant surprise. I was immediately put at ease by Martin's friendly and professional manner. He took the time to explain the process to me in detail and answered all of my questions in a clear and concise way.Martin was always available to answer my calls or emails, and him and the team always responded promptly. They kept me updated on the progress of the sale and purchase throughout, and they were always happy to go the extra mile to help me.I was particularly impressed with Martin's attention to detail. He made sure that all of the paperwork was completed correctly, and was were always on the lookout for any potential problems.I would not hesitate to recommend Martin to anyone who is looking for a conveyancing solicitor. Barker Gillette are professional, efficient, and friendly. I am very grateful for their help in making my property sale and purchase a smooth and stress-free experience.Overall

I recently had the pleasure of working with Neil Boonin and his amazing team members Anna and Sharon, and I must say that the experience was nothing short of exceptional. From the moment I began the online process, I was impressed with how easy and refreshing it was. The personal touch combined with professional advice made the transaction seamless.Neil was highly responsive and personable throughout the entire process, and it was clear that he was invested in providing me with the best possible service. His attention to detail and willingness to take ownership of any issues that arose was a testament to his commitment to his clients.One thing that truly stood out to me was that Neil knew me as a client. He took the time to understand my needs and preferences, and provided me with tailored advice and recommendations that were perfectly aligned with my goals.Anna and Sharon also deserve a special mention for their outstanding service. They were always available to take my calls and sort out any issues that arose. Their attention to detail and commitment to providing exceptional service truly made a difference.Overall, I cannot recommend Neil and his team enough. Their proper, good old-fashioned service combined with their expertise and attention to detail made for an outstanding experience. If you are looking for someone to help you with your transaction, look no further than Neil and his team. You won't be disappointed.Thank you, Neil, Anna, and Sharon for your exceptional service. I look forward to working with you all again in the future.SincerelyHemat Natha