Frank Innes Sales and Letting Agents Derby

Our property was sold within 10days, after being on the market for several years. We have been so impressed with their professional, efficient service, friendliness & communication skills .The team at Frank INNES kept us updated on progress at all times. We cannot thank them enough.

I had wonderful experience and I would highly recommend Frank Innes to anyone looking for excellent service. The staff was incredibly helpful especially I would like to thank Luke Nixon. He went above and beyond to help me go through the journey of buying new property.He is true expert in his field thank you once again.

I've found the Frank Innes letting agents in Derby really helpful and efficient in finding and coordinating getting new tenants into my rental property. Communication is excellent and I like the property portal service they provide, which keeps me up to date with the its rental position. Great service all round!

Poor service and attitude!! I've been renting property's for many years now and theses are by far the worst. Currently living in a property with my wife and 10 month old son the heating system is constantly breaking down half the raidiators dont work leaving our house very cold. There's major security issues with Doors not locking and blowing open in the wind. No insolation in the property. 3 large cracks in the front door. After many phone calls to resolve these issues frank innes staff could not care less, we have tried to break contract due to these issues but they refuse to ask the landlord! The house is that cold every time I take my son to another room I have to take an electronic heater 5 minutes before.How they allow the landlord to get away with these major issues is beyond me and they offer 0 help.

We have been looking to rent a house for a moth and this agency was the first one we were successful with. The process was a bit timely but every single time I called they were helpful, patient and never rude. I'm s satisfied with the service!

First time rental for me in the UK. I highly recommend Frank Innes Derby and Euan in particular. He was so patient and understanding of my needs and was always available and responsive to my emails. Fast friendly service has led me to my dream home albeit a rental. Well done to Euan and his team.

As we fly off to the sun it is worthy of note that Frank Innes Derby office has been outstandingly good, particularly Luke Nixon who has gone above & beyond with support & communication. We have enjoyed the experience of being his customers, he made us feel we were being looked after by him not just the company. Even when our solicitor was falling short & not delivering at our expectations he stepped in & filled the gap to keep us informed & ensured we were aware of what our requirements were & what we could & should expect. He’s held our hands throughout the whole house sale experience. We’d like to thank him specifically & Frank Innes as a company who we highly recommend.

The first time I have used the letting service with Frank Innes and it certainly won't be the last, I can not recommend Lydia and the team enough. The service was quick and efficient with updates all the way along. They offered sound advice in relation to changes in legislation and recommended a great company for the inventory, they really do know their stuff and my new tenant was moving in within 2 weeks of the advert going out - absolutely Brilliant!

Frank Innes helped us in purchasing our first home. Luke was particularly helpful in keeping us updated, answering our questions and chasing different people when needed. A really good service that I certainly recommend.

Our experience with Frank Innes has been amazing. We were really impressed with Luke Nixon who always kept us in the loop and acted as the go-between with us, our solicitors and the vendors solicitors. He always called us whenever there was a change or an update with the process which we really appreciated. There was a slight problem at the end of the process which delayed our exchange of contracts but Luke spent hours chasing up solicitors, the sellers and always kept us in the loop. Thank you so much Luke and the team at Frank Innes for helping us to buy our first home! Jenni and Aaran.