Cambridge Cycle Company Pampisford

I drove from Newcastle upon Tyne (that's 500miles round trip!) to pickup a bike for my wife. Our local Gazelle dealer said a bike we wanted would be available in May 2024 (that's over 2 year wait at the time of writing).So I found CCC to have the bike in stock and in correct size so it seemed like a sensible thing to do...The staff is polite and helpful. I even got help with loading the bike into boot of my car.Highly recommended.

Brilliant service! Booked my bike in for a full strip down in preparation for a race this weekend with quite a few bits that needed doing. Although they were busy due to the jubilee bank holiday, they completed the full strip down in 24 hours so I could get a few miles in prior to the race to make sure everything was okay. Communication was brilliant too. They called up once they’d looked at what needed doing to confirm everything with me prior to making the repairs.I’d highly recommend to anyone!

Excellent after purchase or service care! They bent over backwards to make sure I was happy with the bike after a little problem during the service! Well done for maintaining a 5 star service! Thank you! A very happy customer. Will continue to use you going forward!

Hugely helpful with my children’s bikes, thank you so much for the assistance today. Friendly, knowledgable and happy to help - what more can a customer want! Highly recommended and we will be back when the kids need to upsize their bikes!

A fantastic bike shop. Darren has gone above and beyond to help us with our brilliant Tern e-bike. He knows his stuff and really cares about his customers. It is well worth the short journey out of Cambridge to get here.

Truly the best bike shop I've dealt with in the last 40 years! Darren went beyond the extra mile regarding our two new ebikes and couldn't have been more helpful. Bikes delivered to our door at times and on dates promised, to our complete satisfaction. Aftersales service is unbeatable too.This is exactly how a bike shop should be - but in my experienece very rarely is.

Just picked up my bicycle after service and repairs.Absolutely delighted with the result. Overall an extremely professional company, technically expert.. infact exemplary.

Absolute cracking company to deal with! Efficient, attentive friendly staff and a well-stocked range of bikes and accessories. Darren and the team hooked me up with a fine folding bike from 'Tern' and delivered it to my front door within a few days. Glad to be back on 2 wheels, highly recommend!!

Absolutely fantastic service, headset and rear wheel bearings where buggered on my gravel bike they had it sorted for me next day for a reasonable price. Also bought in a front wheel a few weeks later with a weird noise and lateral play, garry sorted the hub out for me by the following day with new bearings and now it's running great. Highly recommended this place.

My visit to Cambridge Cycle Company Pampisford was an absolute pleasure. I am in the market for a Gazelle bike, and I had the good fortune of being assisted by Max. His demeanor was the epitome of kindness and patience, making the entire process a delight. His deep knowledge about the bikes was evident and extremely helpful in guiding me towards the perfect choice for my needs.The store atmosphere is extremely friendly, and it’s clear the staff there are not just employees but passionate about cycling. The spacious layout of the store provided ample room for test riding different models, which I found invaluable in making my decision.If you’re contemplating a new bike, I’d wholeheartedly recommend stopping by Cambridge Cycle Company Pampisford. The experience is top-notch, thanks to the excellent customer service and the welcoming environment. I’m excited to return and finalize my Gazelle bike purchase!