WHSmith
368 Reviews
$$$$
- Saturday8:30 AM–6 PM
- Sunday10 AM–4 PM
- MondayClosed
- TuesdayClosed
- Wednesday8:30 AM–6 PM
- Thursday8:30 AM–6 PM
- Friday8:30 AM–6 PM
About the Business
Features
- NFC mobile payments
- Credit cards
- Delivery
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Wheelchair-accessible car park
- Cash only
Recommended Reviews
Pablo Lopez
15.03.2024
WHSmith
Disgusting service avoid at all costs!!!!!!Rude woman with blonde hair aged 50-60 was extremely rude when I asked where can I find tape in the stop.I asked her for help... she said 'Can you not see Im busy'?She said APPARENTLY 'they do not sell it'. and TOLD me to go and check WILKO and walked off in a strop...Having seen that she was rude and her mannerism was in-polite, I wondered the shop to see if I could find it.AND there was a row of TAPES!!!!AVOID. Go else where if you want to have a pleasant shopping experience.
chris shepherd
04.03.2024
WHSmith
I was truly shocked today at the Post Office: pathetic service. I waited about 25 minutes, having to sit down on the floor as I could not stand, and there was nowhere to sit. One cashier on her own was counting coins, and the queue grew to about 10. Apparently we are to be forced to serve ourselves. But the 'self-service' bit always leaves me having to ask for help anyway. What a waste of time! The second employee busied herself around the self-service tills rather than help the queue. I was appalled.
Wayne Wilson
14.02.2024
WHSmith
Post office plumed lady bad attitude rude not at all helpful the queue is very long self service just as bad its about time something was done about this post office branch WH Smith Worcester City
Gill Bishop
03.02.2024
WHSmith
Service in this post office is appalling. Friday lunchtime only one till open and a rude member of staff on self service check out. More signage needed so we know which queue to join having said that I don't intend to use this office again.
Paul Davis
22.01.2024
WHSmith
I realise you should check your change at the till not as you leave the shop but I was short-changed at the downstairs counter at about 9:45 this morning. Didn't feel I could go back as I didn't have a receipt (wasn't offered one). Normally go to Asda for lottery ticket and after today will not use Smiths again. I hope it was a human error/lack of concentration.
James Eagle (ThatEnglishChap)
07.01.2024
WHSmith
This smiths always feels weirdly dingy, though I largely only ever go in to use the post office upstairs. On the rare ocassion I've had to purchase emergency office supplies they're sadly often very overpriced.
Helen Keegan
07.01.2024
WHSmith
Convenient post office upstairs but there's usually a queue. This goes down quite quickly, especially if you use the new self service stations. There's always someone around to help you with those. There's a big selection of stationery and books as you would expect. And you can put the lottery on here too.
Maria Toth
22.12.2023
WHSmith
Rude management and staff, abused Vodafone VeryMe offer by refusing to accept free item voucher whilst it had been valid. Staff and mangement refused to even listen etc.. not first time when management and staff members are talking with arrogance. I will avoid to go into this store in the future.
Janet Taylor
22.12.2023
WHSmith
Tried to buy second class stamps at the till downstairs in WH Smith, was told they now only sell books of first class stamps there. You have to go upstairs and face the usual long queue at the Post office to buy second class stamps. Is this just a money making effort to force us to pay for first class?? So they have lost this sale (£25 worth) and I will get at Waitrose.
Jim Cleaver-Hardcastle
22.12.2023
WHSmith
Busy as hell. Lady on the till was very stressed and moaned constantly about the lottery machine. I appreciate your having a bad day, but if things are that bad, then maybe get a new job?
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65 High St, Worcester WR1 2EH
WHSmith
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