Assured Mobility

I booked a hire mobility scooter back in March for a few days in May when I was to be in the area for a short holiday.When I arrived at Assured Mobility at 1545 I was told that no such booking hasd been made. On checking their diary, it turned out that the booking had been made but had been deleted.The main concern of the assistant in the shop was that she would be closing at 1600.Assured mobility were quite prepared to ruin my holiday, and if it had not been for the helpfulness from elsewhere I would have not been able to get around at all.I think that this company should reconsider their name as it seems to me to be extremely misleading … Maybe Unassured Mobility" or "Assured Immobility""

Great staff helpful and very supportive thank you ladies

I wen here is couple of weeks ago and they were very helpfulThe staff were very helpful and friendly especially Jessica.Highly recommended.

Excellent service from lovely ladies in shop, and wonderful repair man. JJ who came on Friday morning, repaired two mobity chair hand sets, and delivered them back on following Monday. I can't praise the service high enough.

First time user for my wife. Couldn't fault their service, attentive, helpful went above and beyond. Can't recommend highly enough.

We are returning customers and appreciate the staff's advice and help with making suitable purchases. Their goods are ideal for people struggling to remain independent & comfortable. We would recommend anyone with mobility issues to visit.

Friendly team. Needed to call in as had a puncture on mobolity scooter, fortunately they had the spares in stock and could repair. Excellent service

Fantastic service. Needed a scooter for my partner but he could not make up his mind. Caroline was so helpful and patient. Whenever we use this shop we always find that nothing is too much trouble for any of the staff. Thank you

Hired a wheelchair from the Bath branch for 2 days. Was very happy with the service received. It was quick, efficient and they had a wheelchair available on the same day we were asking. Also thought it was a very reasonable price.