Knight Frank Hampstead Estate Agents

Knight Frank Hampstead helped us with our move to London. We are happy to get supported by them and it gives us a peace of mind.We worked closely with Beth Rees and I can definitely assure you to trust tour property process to Beth. She is dedicated, committed and responsible - she helped us to solve electricity debt issue upon the move outside of her working hours on late Friday evening. Beth answers promptly and on point.Property maintenance also is in good hands. We work with Ewelina and she helped us with multiple requests in the first week on the new place.

Great support from Benjamin at Knight Frank in Hampstead - thank you! Benjamin was super flexible (arranged for remote viewing at shortest notice), highly reactive to our many questions and finally - very reassuring during the approval process.We hope to stay in the house for a while now / not require any assistance anytime soon. But if needed - we'll be more than happy to work with Benjamin / Knight Frank in Hampstead again in the future!

My wife and I had what the agents and solicitor agreed was one of the most difficult sales they had ever experienced. Problems of every kind occurred and we completed on the final day of the buyers’ mortgage offer. Through it all, however, Knight Frank were magnificent. From attending the property for the fire risk and asbestos surveys, to collecting keys to the basement from South London and then delivering back them afterwards, they could always be counted on to do what we needed. I must pay special tribute, though, to Maisie Severn who was in constant touch with all the parties, ironing out difficulties as went along, and, in particular, reassuring the buyers of our determination to see the sale through regardless of the difficulties, without which they might have lost faith and called everything off. We find ourselves very grateful to her.

An exceptional service from start to finish, especially from Benjamin Rubens who has gone above and beyond for my clients in finding them a rental property. Benjamin is very professional and caring. Thank you so much Benjamin, it has been a delight to work alongside with you.

I cannot recommend Knight Frank highly enough - after months of marketing with another well known agent in Hampstead, I decided to market with KN after they sold two other properties on the same road. 2 days before they had even launched the advert on Rightmove, they achieved an offer at asking price! Contracts exchanged swiftly without fuss. A pleasure to work with, and a special thank you to both James Turner who marketed the property and to Maisie Seven who ensured a smooth transaction throughout.

Mumzad Soobhany from Knight Frank Hampstead Office has been the sole agent of my flat @ Hampstead Manor for three years since day one. With his expertise and experience in providing letting service, I would not think of any second choice of agent so long he is in this business. It is not only about his knowledge of the local areas and the insights of the market that makes him an accountable agent, it is more about his seemingly effortless control of every step and aspect in handling the letting service that makes his uniqueness and the beauty of working with him - he is ahead of you in each step of the processing, super efficient and effective; the understanding of each party's needs and the well facilitated matching for both parties make outcome beyond our expectations. I have not hesitation in recommending him.

This review is written from my point of view, as with everything there are always 2 sides of the experience. I wanted to take the time to share mine, to warn and help future first time buyers and give an opportunity to the team at KF to improve.TL;DR:1. Do not sign any contracts and send personal documents just because an agent pressured you to do so without asking your solicitor2. You don't have to go to the solicitor an agent is insisting on- We bought our first property through Knight Frank; the agent attending to us was very responsive, easy to talk and extremely helpful, could be able to answer all our questions- I was told that the owner of the property we bought was a very difficult person (?)- We decided to put an offer and our offer was accepted at the listing price. We then got a call by the agent, saying that there is another cash buyer and we have to increase our initial offer by £15,000. We did and our offer was accepted for the second time.- I guess we will never know if there really was a cash buyer, if they put an offer or not- When choosing our solicitor, we chose a cheap one in Birmingham. The agent insisted us to use the one he is recommending and told us we won't be able to finish on time (we did)My issues started after our increased offer was accepted.- The agent called me and told me we need to put £10,000 NON-REFUNDABLE deposit to the owner's name and if we cannot complete the purchase in 6 weeks, we would lose that £10,000- I naturally refused to pay a non-refundable deposit and at that point, the same agent that showed us the property started to shout at me on the phone (Where did this nice person go?) and then just hanged up when I was talking- I contacted our solicitor and asked if this is a regular practice, solicitor strongly recommended against signing any contract of that sort- Please note that this is not the deposit for the flat, this is a deposit until the contracts are signed, so that the seller would not accept another offer (of which will then go to the actual, legal deposit, if you can complete in 6 weeks miraculously)- Then I received another call upon the completion of Memorandum of Sale, demanding our bank statements and proof of funds such as our private and confidential investments. I did not understand why this was required for the estate agent and I was pressured to send these immediately - via an email.After I raised my complaints to the team, they were very understanding and apologetic; reading all of the positive comments they received, I feel very bad leaving a bad one. However, I hope my review helps people in the future.

Working with Knight Frank made the process of renting our home extremely easy and simple. They acted professionally throughout the entire process, ensuring that they kept the Client's best interests at heart throughout the journey.Beth acted as our agent and had support from a various number of team members, namely Emily. Beth was very patient, helpful and educational given it was our first time renting and guided us every step of the way. Emily was providing support but was one of the most diligent and efficient people we have ever worked with.Would highly recommend Knight Frank to anyone considering to find a tenant for a high value home.Thanks team!

Yasmin at Knight Frank Hampstead Estate Agent has provided an excellent service throughout purchase of our home. She was professional, helpful and supportive of us throughout transaction. I've been through many estate agents and only Knight Frank Hampstead met my expectations. I recommend Knight Frank to anyone who would like to sell or purchase their property.

Thank you again to Mumzad Soobhany and his team for finding a new tenant for my property in record time and for supervising all aspects of the change over in such a professional manner. It has certainly lightened the load for me. I would not hesitate to recommend his team at Knight Frank.