Niwaki Ltd

Excellent product quality and service. The staff was very helpful and accommodating with my queries over the phone. I needed my secateurs delivered next day and, although it was Friday, they went above and beyond and made it happen. Very happy. Will use again.

The quality of the products can’t be beaten. Very helpful staff and after sales support with delivery. Will continue shopping here for the foreseeable future.

Excellent service. Parts I needed arrived next day. The product range is high -end and the quality shines through in everyday use. Like all tools you need to clean and sharpen frequently and they will last well.

What a a fantastic place for all things wonderful in the Japanese knife and garden implement world. Highly recommended. Good price range, and excellent service.

Awesome to see the whole range. A chance to get hands-on feel for the tools. Well looked after and felt it was well worth the trip.

Outstanding customer service. A slightly damaged pair of snips was lovingly restored and returned to me within a week

Small showroom, but good place to have a look at products. Staff are friendly and offer good advice. Worth a visit if you are in the area and like good quality garden tools and kitchen knives.

The tripod ladder is a game changerAs a 60+ female gardener I not only struggle with lifting tall, heavy ladders, I also have a nightmare setting them up safely in place ready for me to start pruning, hedge trimming etc.This has all changed. I purchased the 3m Original tripod ladder from Niwaki and with it weighing in at 10.5kg I can safely carry it with 1 hand whilst carrying my pruner etc in the other. The lightness of the ladder makes it easy to set up and with the carefully designed positioning of the feet I now feel safe and secure even when working at the highest recommended level.Niwaki Ltd were a pleasure to deal with and the communications were excellent with booking in the delivery. The delivery went without a hitch and my ladder was delivered in good order and well within the quoted timescale.If you are looking to work at safely at height, without having to rely on someone to hold the ladder for security, then I would recommend a Niwaki tripod ladder.