Wimborne Household Recycling Centre

I was charged double the £1.50 fee to put an old toilet in the skip because it had a cistern attached - apparently that makes it 2 items even though it is one fixed unit, and the replacement was bought as 1 item. It is ‘a’ toilet, singular. It’s bad enough to be charged to use this facility given the amount we pay in council tax, but to be charged double by an operative who said ‘either pay or take it away’ is just disgusting. The aforementioned operative was happy to take my money and watch me struggle to put the thing in the skip, offering no assistance despite my disability. No service, no customer care, just appalling.

Staff are always helpful

Caught out by a lorry arriving! Whilst already having been queuing for 10 minutes, a collection lorry arrives and just pulls down to the gate. Having not visited this site before, I politely asked the guy on the gate what the situation was and got a very grumpy and gruff reply that we'd now have to wait until the site was clear and then the lorry had exchanged the container....probably another 15 minutes. Left unimpressed and went to Nuffield where there was no wait and staff were friendly and professional.

I arrived over half an early before closing time. yes there was a queue but that's to be expected at that time of the afternoon - 3.30. unfortunately I had to wait for a full skip to be taken away, but not my fault. slowly getting closer to being allowed entry into the tip, but then bang on 4.00 pm they closed the gates. because the delay was their fault I would at least expected them to wait 10 minutes or so for the queue to clear, or maybe have someone walking along warning people that there was no point queuing so they might as well turn around and go home.

Great place as not too big..Really helpful staff rather than being shouty and intimidating like some other places I've had to go. The 2 young lads there today were particularly polite and helpful..even though they couldn't physically help me due to Covid. They were all helpful but young 2 went out of their way to make sure I was OK.

Thank you lovely manager who heroically carried the heaviest bag of garden rubbish up the steps for us!!

What a Great Team, Shay, David & the rest of the guys, always happy, polite & always helpful, I was really struggling on 1 particular trip to the recycling centre & they helped me out big time. Thanks Guys, have a great new year & thanks you do a great job all year round come wind, rain, ice or shine !!Cheers David blue Jag man

Always such helpful staff. Assist my husband as he struggles with the steps. Well organised