Cowgill Surgery

Lovely reception staff, walk in appointments in the morning which is rare. Happy with the GP too. Much better overall than other surgery experiences I’ve had in other parts of the country.

i know you hear horror stories but i’ve found it just the opposite twice i have got threw in the the morning within 20minutes, and got into see a doctor the same morning, i know it’s only my experience but i was really impressed .

I chose Cowgill when I moved into the area and am very happy I did, the care has been brilliant. I like the open access every morning as this way I know I can always see a doctor on the day I need which is not always possible in other surgeries. Just yesterday when I needed advice about my daughter it was handled fantastically by the receptionist and then Dr Haiders compassion was greatly appreciated being a first time mum. People often have bad things to say about our healthcare system but I would say majority of GPs surgeries are stretched so have problems but I received great care and all of that for free so wanted to share a positive.

The doctor apparently rang me twice in the minute that I was out if the room, so had to go back through the near half an hour process to get put back on the list for a call. Perhaps doctors might consider leaving it a few minutes before they try again, rather than doing two attempts one immediately after the other?

Reception not so knowledgeable on this occasion and surgery not working at full capacity?? Think they forgot that some of us have been working throughout Covid-19 and longer hours than the doctors.Hubby lost nearly 3 stones in weight within few weeks, Dr did nothing, hubby lost feeling on one side down to his leg again Dr did nothing.They won't even do video appointments and are second guessing diagnoses.1: daughter given wrong antibiotic which we paid yet doctor never apologised or compensated. Sent a message to the surgery and won't respond to complaint.2: Doctor would not book appointment to see husband who was very unwell until hubby forced Dr to see him, even then he wouldn't do the referral. Went private, paid Dr to complete referral form only to find he didn't complete the forms properly and we had to wait a week to get them back!!All this started in April, hubby had surgery in Aug buy this time his health really deteriorated!!Hubby could not walk unaided, he should have been referred to hospital in May 2021 for MRI, CT and XRAY but doctor refused!!Had to go Private, found out his case severe, ended up having major surgery and also diagnosed with another condition.Our consultants confirmed his health deteriorated over the months, he would not have been this back if the Dr referred him in May, his condition would have been captured sooner.Unprofessional doctor doesn't know what he's doing!!

Yet again , Cowgill come Ist place in incompetance . Absolutely useless since Affinity Care has taken over !!!

I’ve been able to get an appointment every time Ive needed one. The PATCHES system is very efficient. Thank you.

I am sick and tired of these lazy 'receptionists' i have tried so many times to get my meds I AM ON 175MG LAMOTROGINE. NOTE 150MG, HOW STUPID CAN ONE PERSON BE?If you have moved to Clayton DON'T USE THESE LAZY IDIOTS.

Incompetent, do not do research and examinations, continue to receive treatment over the phone. I have to say what kind of examination I want, instead of them directing me! Extremely incompetent!

can never get an appointment with them no matter how ill you are, never pick up their phone and then say all appointments have gone. Can’t even wait on hold they just cut the call off if lines are busy. ridiculous