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Chatime 4 Gerrard St, London W1D 5AP

Chatime

599 Reviews
Bubble tea store,Tea room
  • Saturday10 AM–12 AM
  • Sunday10 AM–12 AM
  • Monday10 AM–12 AM
  • Tuesday10 AM–12 AM
  • Wednesday10 AM–12 AM
  • Thursday10 AM–12 AM
  • Friday10 AM–12 AM
Chatime 4 Gerrard St, London W1D 5AP

About the Business

Chatime - Bubble Tea (United Kingdom) | Chatime - Quintessentially traditional Taiwanese bubble tea; lovingly, and vigorously hand-shaken in 30 different stores across the UK.

Contacts

Website
http://www.chatimeuk.com/
Call Us
+442036431026
Get Directions
4 Gerrard St, London W1D 5AP
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Hours

  • Saturday10 AM–12 AM
  • Sunday10 AM–12 AM
  • Monday10 AM–12 AM
  • Tuesday10 AM–12 AM
  • Wednesday10 AM–12 AM
  • Thursday10 AM–12 AM
  • Friday10 AM–12 AM
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Features

  • Debit cards
  • NFC mobile payments
  • Credit cards
  • Delivery
  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park
  • Dine-in
  • Takeaway
  • Coffee
  • Dessert
  • Toilets
  • Accepts reservations
  • Good for kids
  • Casual
  • Great tea selection

Recommended Reviews

Melanie Liu
15.03.2024
Chatime
I should have read the reviews before going. Worst bubble tea I have ever had. We got taro milk tea with the regular tapioca toppings. The tapioca weren't cooked properly so they had a very hard center and the taro milk tea was very powdery. The powder just would bot dissolve no matter how much we stirred. Also had no taro flavour. Very clearly using the cheapest ingredients possible....This is in no way traditional Taiwanese bubble tea.
Leah Kim
29.02.2024
Chatime
Went into Chatime around 22:00 to order Brown Sugar fresh milk however there were barely any brown sugar sauce and the tapioca pearls were 60% full. This meant that there were barely any milk. Also, the tapioca pearls were all stuck together like a one big squished ball therefore I wasn't able to drink them out. Overall really not good for a drink that costs £4.90.
Poom Settha
13.01.2024
Chatime
Massively busy at 1 pm today but the queue was moving at a decent pace. The staff was smiley.You get more boba /tapioca pearls here than in most other bubble tea places. There were plenty of flavours to choose from and the “slight” sweetness was just perfect.Mango fruit tea was delicious but I won’t be getting taro milk tea again.
Michaela Brychová
07.01.2024
Chatime
I made order via mobile app. 2 drinks with “balls”.They didn’t have any of the balls we paid for on the app. They didn’t have Mango flavour so they had to give me Passion fruit.Terrible.And as a bonus, we got our two little plain drinks later than a few people who made order after us.I definitely ask for my money back. I got absolutely nothing I paid for.
Pranjali Nemade
03.01.2024
Chatime
Firstly it was crowded and took a long time. I got brown sugar pearl milk tea. The tea was good but the bubbles were little hard.
Sutapa B
20.12.2023
Chatime
Good selection of bubble teas with the usual queue and wait during the busy weekend. Liked the taste but unfortunately you need to pay extra for ANY toppings whatsoever. Even taro does not come with the teas. This has put me off a bit and I wouldn't return here but choose the other bubbletea outlets around Chinatown.
Christina Smith
19.12.2023
Chatime
I bought a chocolate milk tea and ordered it with strawberry pearls. The cashier did explain how to do the order well but then as I gave him my money, he asks the girl making the orders how to check for counterfeit money out loud in the shop for everyone to hear then the other work comes along to see I guess the show." Extremely poor customer service and lack of respect for some buying from your establishment. If you felt that you needed to check it
Afsana
17.12.2023
Chatime
it took so long to get my drink yesterday. also this store is so much more overpriced than the other stores i’ve been too. the jelly in my drink was quite stiff rather than soft which I was very surprised about. won’t be coming to this chatime again
A U
17.12.2023
Chatime
Should have read the reviews before I go.I added toppings for the tea. They use the paper straws which would not work at all for the toppings. They all stay on the bottom of the cup and I ended up throwing them away after trying for minutes. Totally a waste of money. Milk tea was very watery. One of the worst bubble tea experiences.They should offer a refund if you can't even drink what's in the cup.

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4 Gerrard St, London W1D 5AP
Chatime