MCR Move Ltd

Very unprofessional company and renting through them has been a nightmare. They are reluctant to do anything that involves them doing work.They’re rude and all they care about is the money not if they’re properties are habitable. They don’t care about their tenants especially if they are students and take full advantage of you.

Unless you fancy living in a pest infested house avoid this company! My sister is currently living in a mouse infested house 'managed' by this company. She is dealing with mouse droppings on the kitchen surface and bedroom and has heard and seen mice! She alerted MCR to this on Sunday. Their response.. we'll deal with this on Thursday. Apparently she's expected to live in a house with mice in for the next few days, no apology or compensation. She even found a same day pest control company that would come out but MCR are refusing to pay. Awful company, not to mention all the other issues there's been with the house (building materials left when she moved in, no warning of new tenants moving in, cracked bathroom tiles). James from MCR, who my sister spoke with, was incredibly rude, blamed her for the mice ( not the case as she is clean and tidy) and refused to deal with the issue urgently and offered no apology. I doubt the staff at MCR would be happy to live in a mouse infested house so why would they let their paying clients?! Not one to write reviews like this but when a company refuses to provide basic living standards it can't go unheard! Attached the photos of the house when she moved in.. (the agents claim the house was clean and tidy when she moved in)

We’ve just gone in to our second year or renting with MCR move, super helpful and attentive if ever we need anything. Anthony was also super helpful helping us secure our second year property, even when leaving it super lasts minute! Thank you

Had a great experience with MCR Move - very friendly, very efficient - would highly recommend

First class professional service from a friendly teamWe contacted MCR Move looking for an apartment for our student daughter. Right from the first viewing we were impressed by the helpful, friendly professional approach. Communication was excellent, as they patiently helped us novices through the various steps, always answering our questions promptly. They helped us find a lovely apartment, which was spotlessly clean and well maintained.All in all, a stress-free experience, with top quality customer service - they did what they promised to do, when they promised to do it. We are happy to highly recommend them - thank you James and your team.

When I left my house I left some valuable things in my room by accident. Upon realising this later the same day I emailed. MCR MOVE then broke the law by binning all my stuff without any effort to contact me at all, and have said that the new tenants have already moved in, however last year they told us we needed to wait until 10th July due to their policies and cleaning so it’s odd that this year people have managed to move in in under 1 working day. They lie to make their jobs easier and are now refusing to talk to me on the phone. Just another student landlord that doesn’t care about it’s tenants. AVOID

Meg Collins at MCR MOVE is fantastic. She’s super friendly and helpful, responds really quickly to all emails and has made my moving process so far seamless. Thank you so much.

I have been renting with MCR in Manchester for nearly 3 years and the property dalesman walk was a real pleasure to stay in.The agency delivered a very professional service and the landlord went above and beyond to ensure the flat maintained and any issues resolved very quickly, garden maintained, off street parking and only a short distance to central town and night life l

Amazing agency and exceptional service. Would definitely recommend to other students who are looking for a reliable and easy way to rent. Anthony in particular was a great help arranging the best deals and finding the best property suited to our interests. He was also super responsive and easy to contact throughout the process, and extremely polite/friendly answering all queries and concerns. We had a very pleasant booking experience.Extremely grateful to Anthony and the MCRMOVE team!

MCR Move obtained management of the property we stayed in for three years after the first year of our student tenancy there. The two years with them went so smoothly for us, even through the whole series of covid lockdowns. Their in-house maintenance team were always responding to requests and coming to inspect issues within very good time, replaced multiple appliances, mattresses, and hired contractors to resolve structural problems. When returning our deposit they only made the most reasonable deductions especially considering we lived there for three years. From our experience, I’d highly recommend MCR Move and keeping in good communication with them throughout your tenancy as they are very professional, friendly and willing to help.