Do It Yourself

Ha this shop is crazy.... In a good way.. Its one of those shops that sells everything you could possibly want, and stuff that you would never even thought existed.. Ha..I love it, great service as well..

They say their are the cheapest but they not. Also feel gutted when I went to return, they allways had excuses not to take things back. My husband went to return some large slabs with the receipts but was told it's not in their policy to take it back. My next job was extending my house but I'm so glad I learnt so much about DIY. I will never go back. Best place MC.

Extremely happy with Killinghall DIY. Had no boiler yesterday (Wednesday). Have one fitted and working today (Thursday). Fast efficient friendly service. This is the third job these guy’s have done work for our family 10/10 every time.

Top service. Had problems with my heating system. Contacted DIY and spoke to one of the owners, who i found to be very knowledgeable about heating system. He asked me to perform couple of test which i did and have sorted my heating fault out.Recommend their service to everyone

Very Disappointed with service been lied to and proper disgusting job.I order boiler and central heating.1. Mansoor came to do the job and warned me when i am working here nobody else can work so i put my builder on hold for while he use to come everyday for few hours and took his time finish the job.2. I had old boiler in house already when he started job he taken everything out and sold them upon asking he told me they will be here somewhere when i asked where? He replied oh i have sold them then i told him i want them back he replied very rudely You will get them back"I don't care about them but taking something without asking the owner of it i classify that as stealing. When i rang manager to complain about it i was surprised that he wasn't very helpful i bit my tongue and left it to it so i can get my job completed.3. He told me that job is finished when there was one radiator left to fit in when i asked him he replied i am gonna close this we did't agreed to put this in again i had to ring manager to sort this out when there was no need of that. Then he didn't fit thermostat had to ring again to sort that and he told me it is fitted but i am still unable to find where it is.4. Radiators was fitted very rough and everything was shoved in again upon complaining there was a justification again that they suppose to be like that you can see pictures i have attached.5. All those things were enough to lose patience but i kept it cool but after all this i just found out that he didn't changed old pipes and used them to do the job which i paid for and again upon ringing no customer service at all and refuse to accept anything take any responsibility.I won't recommend these guys at all. Just stay away from this shop."

Great local store for DIY items! Good service!

Purchased a spare part for a boiler via their web site. Nearly 6 weeks later the part has still not arrived. Do It Yourself claim that it was lost in the post, they had no more in stock, and that they would send a cheque in the post to refund me. Despite repeated phone calls, requests to send them my address via E-mail so they could send me a cheque (surely they would already have this from when they supposedly dispatched the goods?) and many broken promises, I have all but given up on getting my money back.