Great Sankey Neighbourhood Hub

Excellent service from staff!! So helpful and welcoming. Very clean, best in Warrington

I love to swim and it has a nice swimming pool for family fun.

I took out membership for the Gym in June as it’s literally around the corner. And although it’s okay, I do feel £33 a month is a little expensive. Especially compared to PureGym which is £20/month. I guess LiveWire will say they offer more facilities.The gym itself is of a moderate size, probably 1/3 the size of PureGym at Warrington North, and probably half the amount of equipment. PureGym was always far too busy at Warrington North. At Great Sankey it probably has half the amount of people attending on any given day (peak time). But due to the gyms size, you’d still class it as busy. The result is, you still end up waiting 2-3 mins or more to get on each bit of equipment at peak times. So more equipment would be welcome.Another thing to point out about some of the machines, is that they don’t allow for small increments in weight. So there’s no ability to add eg. 2.5kg, only 5kg can be added. If you are a beginner, moving up by 5kg can be too much.Opening times are ok, but I really wish it was open later on a Sunday - 5:30pm close time is far too early. This is where PureGym wins hands down, as it’s open 24 hours.Overall it’s ok, as it’s in a very convenient location for me.I can’t comment on the staff or other facilities as I’ve not had any need to use them at the moment.

We went to watch our grandchildren in the pool. Two lovely pools with a good viewing area. Our daughter has come over from Sale to use this pool

They have rude staff whom have a bad attitude towards customers we had a football pitch booked and the lights never got turned on until 30 mins into the gameThen the young lad with attitude told us we was only booked for 30 mins and was being very rude about it and when we asked to him to get the lights on he kept on saying calm down it’s only a game. We paid for our time and lights and he still gave us attitude this should definitely be looked into I feel like they need a course of customer service on how to speak to there customers and also learn some manners

Awful experience that never encountered as a customer. The staff is very rude with bad attitude. The lady manager kept drilling on small issues on me and exaggerating as a big fault that I have against their rules on the wall.One issue is I hold up the phone and was about to take a picture the safeguard in the pool looked up and warned me not to take any picture, I immediately put down my phone without taking any picture.The manager came upstairs all of a sudden and shouted at me asked me to show my photo album to her like an order from police, “I NEED TO CHECK YOUR PHOTO ALBUM, It’s not allow to take picture” I was so shock, and deny at first, at the end I show and proofed to her I didn’t take any picture as I was about to take picture and being called off, she kept drilling with endless topic and blaming me, I feel like being looking down and racism. And when I said racism, she over reacted and asked me to go to her room and need to talk to me, it’s so ironic that her tone sounds like the custom that I have drugs when I passed the boarder. I refused to go and she even said she wanted to KICK ME OUT OF the Premise, I was thrilled and I don’t want to leave my kid alone and my group of friend. After all, she kept pointing to the notice on the wall said that I tried to against the rule and she just did her job to protect the people. I was so tired to listen her endless repeated complains.This is my first time in life that I have face such rude attitude and so called manager by not even showing hername badge properly on her uniform and rejected to tell me her stuff’s name by saying that’s her right.I couldn’t sleep well by such unpleasant treatment and wrote a complaint.Hope to get some feedback from them.Thanks for reading !If any Chinese has experiencing such good to share too.(Small other complains by her omitted in the paragraph)

It was really good to get into the baths but when I went to the toilets afterwards they was absolutely disgusting let's just say I didn't go to those toilets!! Definitely need cleaning more frequently!!

I have been on the call for almost a hour now and not one person have I spoke to. I like coming Livewire but being on hold for almost an hour isn’t so good.