The Lacey Practice

Lovely experience, Neil helped me choose a lovely set of glasses and a pair for driving too and they are high quality stuff! There is a wide variety of frames to choose from and the staff are very friendly.

Had a great experience and all staff were lovely and helpful. The optician provided great advice at a reasonable price. Is a great local business to support.

Im appalled with the attitude of the assistant today.. After choosing a pair of frames from a dozen or so ladies frames which were mostly the same but different colours.. The price of the lenses just kept going up.. It went from £109 to £260 After asking if i could go away and have a coffee to think about the price i was told i had to pay £20 before i left.. When i refused and said i would be back in 20mins (i really wanted the glasses but just wanted time to think about the price, ) i was told very nastily that i had wasted her time today. I was very upset by being treated like this and felt i was being bullied by this woman...There was no respect at all.The optician was a nice man, and she just lost him my custom forever

Nice optical with polite stuff

Very welcoming and helpful! Definitely recommend

Really happy with my glasses! Amazing service and the glasses arrived really quickly and have lasted years! Would 100% recommend!

Would not recommend going here at all they got my prescription for my glasses completely wrong ( got my eyes tested else where ) for both sets of glasses!!!! upon speaking to them on more than occasion about not being able to use my glasses .... the girl said oh well .... and that was that ..... they do not seem interested in the care of eyes just want to make money

Really poor service i was blamed for my own choices only used them as had a voucher for a german company otherwise very disappointed

If I could put 0 I would. The service is terrible and over prices. But like miracle from 450 pounds to change just my lenses I paid finally 250 stupid me but when I got my glasses back after 10 days they were broken and they even don t try to fix it. Really rude women is working there who s waiting just to us to pay

Miserable service. I went because I wanted to support local businesses and get a most custom" service from an optician (ie avoid SpecSavers et al) and was sorely disappointed. Neil McCrea was rude