Hares & Graces

Cute little shop with an amazing range of jelly cats at the back of the shop. I finally found the one I had been looking for and it was at a reasonable price! Staff were super friendly and gave us some leaflets to get discount on their website

What a beautiful little shop, what amazingly polite and friendly staff.Popped in for an oil burner. The staff were really nice and helped me with all my needs. They were really friendly and was having some jokes with me.Good value for money and very clean inside. The quality and selection of stock is really good.

Attended today to look for a gift for a christening, staff were lovely and very helpful and there was lots to choose from.

Good afternoon Hares&Grace, I am writing to you here, since you do not answer my emails or private messages on Facebook. We are on January 4th, and I have no news of the order I made on December 2nd, not even the tracking number of the shipment that I have requested on several occasions. I am going to proceed to put a claim and a bad votes reputation on all sites at my disposal.

My boyfriend and I have both visited the store separately. We were both impressed with the range of card on offer, even though they are on the pricey side. Unfortunately, we both separately had a horrific, humiliating and embarrassing experience from a member of the staff team. We both described having a very similar experience. The staff are generally rude, abrasive and hostile. We both tend to use our bank card as we never have much cash on us. When I used my card, one of the staff as I turned to leave shouted aggressively for me to return to the counter until the transaction had gone through for £4.99. I will never return even though I think the cards are lovely. I am a professional lady and hardly likely to abscond over £4.99. I never write reviews, but I was so upset and horrified by the lack of customer service skills I wanted to share this. My boyfriend had not mentioned his experience until I told him about mine. Cards are fantastic, service is disgraceful.

I waited more than 8 weeks for my order. I got No response on my mails in that time.I paid 13£ for the shipping to germany and after receiving my package I needed to pay about 15£ customs duty.The products are nice but there are a Lot of stores with nice products...

Wow the service given speedy delivery and a product which is now obsolete in most places I didn’t think i’d be able to get for my lovely friend that Hares & Graces helped me achieve same day enquiry turned into this order amazing service speedy delivery and a product I’ll continue to buy until you have no more after which I’ll tell my friend it’s not available but until such time I know exactly where to come direct to your website thank you so much for providing me with great service speedy delivery and a product hard to get without paying over the odds as now rare much appreciated and the reason I felt the need to leave you this glowing review which you truly deserve thanks again from a very delighted customer Martyn Eyre