Kingston Veterinary Group

Just has my cats vaccine done, nice safe covid set up and staff very friendly. Vet explained things in detail with me been a new cat owner. Also have my rabbits registered here and they have always helpful and friendly. Very knowledable and kind to our pets.

Caring and supportive throughout our loss

Great care and friendly no hidden costs clean place

Usual clearly communicated description of possible causes of symptoms.s etc. Outcomes and costs of treatments explained clearly.

Great vets, highly recommended. Bit more expensive than some I have used in the past but you get what you pay for here. Lovely friendly staff and they have put my mind at ease a few times when my dog has had issues. Will be a long term customer for sure.

I have always received good service from this vets. The staff are friendly and helpful and the receptionist is really good. The only drawback is not seeing the same vet each time, which can be an issue especially if the condition is ongoing.

We moved to Kingston vets around a year ago after we heard from family and colleagues how friendly & helpful the staff are and how clean the surgery always are. Whilst we wearnt unhappy with our previous vets we didn't feel we got the same experience we had been told about at Kingston vets. Upon registering we were not disappointed and our pets l were greeted and welcomed.In the last 6 months we have had increased communication and appointments with the surgery for various reasons.We sadly lost our eldest dog 5 months ago after an accident and rushed her straight to the surgery who were accommodating, reacted at light speed and were amazing and helpful throughout. The week following this our 6 month old puppy had an appointment to be spayed, all the staff were aware of our situation and again made us feel at ease and were very helpful and supportive.We now have another puppy who as been spayed by the surgery who have be again helpful, informative and caring at all times. Our first experience with the 24hr service at park street was recently and again all staff were brilliant.Whilst with our previous vets we were lucky enough to only have been for annual injections I cannot imagine that the last 6 months of very regular visits would have been the same if our dogs had not been cared for by the Kingston vets and nurses. The attention and care they give is amazing.I cannot recommend the staff highly enough they are all friendly, kind and knowledgeable. Nothing is too much. The customer service is fab and the surgery is always spotless.Thank you to all the staff who have helped us and kept our puppies tales wagging!

I've been using them since they opened & they have always been brilliant. The staff are always friendly & helpful. I recently had to take my six month old cat Pluto in to be neutered & micro-chipped & everything went really well, Pluto is back home, full of life & doing really well. I would highly recommend them.

Vet was amazing. Sadly I feel very let down by a number of errors regarding a prescription for my Cat. Be aware - medication from vet - 3 x more expensive than online. 2 x Mistakes with the prescription has meant that there is a delay in my cat getting her medication which she needs daily. No apology. Will supply me with a few days worth but I have to pay an extortionate amount for it - even though it is their mistake.